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23rd Annual CSPN Customer Experience Conference

June 5 @ 9:30 am - 6:30 pm EDT


CSPN is thrilled to announce the revival of its CX Conference, a full-day, in-person event designed to delve into the ever-evolving realm of Customer Experience. Join us as leading brands and industry experts lead discussions on the intersection of emerging CX technologies, shifting employee expectations, and evolving customer demands! Immerse yourself in a day of enlightening conversations, interactive sessions, and invaluable networking opportunities tailored to revolutionize your CX strategies. Don’t miss this chance to explore the future of CX alongside peers and thought leaders.

Event details
Date: Wednesday, June 5th, 2024
Time: 9:30am-6:30pm
Location: The Bram and Bluma Appel Salon at Toronto Reference Library (789 Yonge St, Toronto ON)
What’s included: Breakfast, lunch, cocktail hour, speaker sessions, networking activities, prize entry, and much more!

Unmissable Session Topics:

  • AI and Tech in CX: Discover cutting-edge AI innovations reshaping the customer experience landscape. 
  • Empowering Employees for Customer Success: Ignite passion and drive among your team for superior customer satisfaction. 
  • Leading the CX Revolution: Gain invaluable leadership insights from industry pioneers. 
  • Redefining Customer Service: Elevate your service standards with innovative approaches and best practices. 
  • Personal and Professional Advancement: Propel your career forward with expert guidance on growth and development strategies. 
  • Sustainable CX Strategies: Delve into eco-conscious practices revolutionizing the future of customer experience.
  • Unlocking Success: Harnessing the Power of CX Benchmarks, KPIs, and OKRs. 


Take advantage of our special offers


Early Bird Tickets: Take advantage of discounted rates by purchasing Early Bird tickets. Secure your spot before we sell out! Purchase your pass through Eventbrite here or directly from CSPN via invoice by clicking the button below!

Group Discounts and Members-Only Offers: Interested in group discounts or members-only offers? Email us at [email protected] for more details.


For more information and ticke4t sales, please contact us; 905-477-5544 or [email protected], or visit https://mycspn.com/conference/.




June 5
9:30 am - 6:30 pm EDT
Event Category: