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Free Webinar – Leading the Ins & Outs of Cognitive Diversity
Free Webinar – Leading the Ins & Outs of Cognitive Diversity
It's almost here! Please take advantage of this special invitation to register for our Free Webinar! Leading the Ins and Outs of Cognitive Diversity Jan 30, 2019 @ 1 p.m. EST, 2 p.m. AST, 2:30 p.m. NST Please REGISTER HERE … read more
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2-Day Leading with Excellence Course
In today’s dynamic workforce, there are a lot of demands on leaders and management teams. Their responsibilities include facilitating change management; reducing the negative effects of mergers, downsizing or rapid expansion. They also need to understand and motivate their staff … read more
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Build Your Business Road-Map Workshop
Build Your Business Road-Map Workshop
Build Your Business Road-Map Workshop Are you an entrepreneur with great ideas and huge potential, yet struggling to bring those ideas to fruition? I’ll bet!! You’re wearing a dozen hats, you have clients to keep happy, bookkeeping to stay on … read more
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3-Day Certified Client Services Specialist (CCSS©) Designation Bootcamp
The Certified Client Service Specialist (CCSS©) program offers participants the tools, techniques, and effective customer service skills required in today’s demanding work environment. Whether you work in private, public, or not-for-profit organization you will take away up to date information … read more
Delivering Responsive Customer Service Public Workshop
Delivering Responsive Customer Service Public Workshop
This course qualifies as one prerequisite towards CCSS© designation A great customer service experience is vital to the success of a company, and delivering that service is what shapes the customer experience. This training program is ideal for anyone who … read more
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Managing Difficult Client & Situations Public Workshop
Managing Difficult Client & Situations Public Workshop
This course qualifies as one prerequisite towards CCSS© designation Does your organization work with difficult clients? Are you interested in learning how to manage your stress and handle complicated circumstances while at work? If you answered yes, then this program … read more
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Conflict Resolution Public Workshop
Conflict Resolution Public Workshop
This course qualifies as one prerequisite towards CCSS© designation Have you ever been in a conflict that you wished you could have handled better? We have all experienced the stress that comes from having unresolved conflicts with our co-workers. Conflicts … read more
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