Calendar of Events
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1 event,
Customer & Employee Experience – 22nd Annual Conference
Join us for 2 inspiring days, with industry experts dedicated to helping you and your organization achieve breakthroughs in CX and EX. Here’s what to look forward to: • A bucket-list-worthy lineup of main stage speakers will break down their … read more
1 event,
Get Lean Six Sigma Certified – Lean Six Sigma Yellow Belt
GET LEAN SIX SIGMA CERTIFIED - LEAN SIX SIGMA - YELLOW BELT 4 days + Project DATE: June 3, 4, 24 & 25, 2019 LOCATION: Vaughan TIME: 9am - 4:30pm PROGRAM OUTLINE: As a YELLOW BELT, you will gain a thorough overview LEAN … read more
2 events,
Overcoming Speech Anxiety & Barriers to Effective Communication
Overcoming Speech Anxiety & Barriers to Effective Communication
Vicki Goodfellow Duke is a professional public speaking coach, and has been teaching Public Speaking, and Rhetoric at Mount Royal University since 1991. She was a National Examiner for Speech and Drama for The Royal Conservatory of Toronto from 1996 … read more
4 events,
3-Day Certified Client Services Specialist (CCSS©) Designation Bootcamp
The Certified Client Service Specialist (CCSS©) program offers participants the tools, techniques, and effective customer service skills required in today’s demanding work environment. Whether you work in private, public, or not-for-profit organization you will take away up to date information … read more
Delivering Responsive Customer Service Public Workshop
Delivering Responsive Customer Service Public Workshop
A great customer service experience is vital to the success of a company, and delivering that service is what shapes the customer experience. This training program is ideal for anyone who wishes to provide their valued customers with a premium … read more
Strengths Self-Investment
Strengths Self-Investment
Dear Tomorrow’s Success Story, How badly do you want it? Pam Danyluk is a trained CliftonStrengths Coach, as well as a Senior Project Engineer and Project Manager. In Pam’s Accelerator Group, you will discover your innate talents, and investigate how … read more
4 events,
Managing Difficult Client & Situations Public Workshop
Managing Difficult Client & Situations Public Workshop
Does your organization work with difficult clients? Are you interested in learning how to manage your stress and handle complicated circumstances while at work? If you answered yes, then this program is for you. This workshop is designed to teach … read more
Head to Heart Leadership
Head to Heart Leadership
Dear Tomorrow’s Success Story, How badly do you want it? Scott Benham is a John C. Maxwell certified speaker, coach, & trainer, and holds the role of EVP of Sales with The John Maxwell Team. Taking lessons from John C. … read more
3 events,
Conflict Resolution
Conflict Resolution
Have you ever been in a conflict that you wished you could have handled better? We have all experienced the stress that comes from having unresolved conflicts with our co-workers. Conflicts that are ignored or resolved badly don’t go away … read more
3 events,
Fundamentals for Assertiveness
Fundamentals for Assertiveness
Dear Tomorrow’s Success Story, How badly do you want it? John Callaway is a mediator at the Alberta Provincial Court Civil Mediation program, and a facilitator of workplace conflict resolution and assertive communication programs. In John’s Accelerator Group you will … read more
Ready. Set. Lead
Ready. Set. Lead
Dear Tomorrow’s Success Story, How badly do you want it? Jean Parker is a professional Executive Coach (ACC credential), experienced CFO, and an accomplished educator. In Jean’s Accelerator Group, you will learn how to communicate, collaborate, influence, make decisions, and … read more
3 events,
The Extraordinary Leader Workshop
In today’s rapidly changing, highly competitive environment, the organizations that excel in their respective markets will be those whose people are most competent, passionate, and focused on delivering results. The Extraordinary Leader Workshop presents a proven framework for helping individuals … read more
Meeting of the Minds Workshop
Meeting of the Minds Workshop
If you are intrigued by the idea of developing your personal and professional potential, as well as that of others, you will undoubtedly be interested in Emergenetics, a proven psychometric tool used around the world but new to the Canadian … read more
3 events,
The Extraordinary Coach Workshop
Leaders who coach and develop others have a huge impact on bottom-line results. In The Extraordinary Coach Workshop, you will develop the essential coaching skills that are required to be a great leader. In addition, you will learn what extraordinary … read more
Influencing Others Without Authority
Influencing Others Without Authority
In today’s fast-paced environment of matrix and cross-functional teams, the traditional management approach of trying to exert full authority over others through compliance is risky business. Although it is necessary at times for busy professionals, team leaders, supervisors, and managers … read more
2 events,
Speaker Series – Three Easy Steps to Better Internal Communications
Speaker Series – Three Easy Steps to Better Internal Communications
Thursday, June 27, 2019, 1:30 PM - 2:30 PM EST Cost: $149/person Register now As a municipality, your organization is focused on issues “out there” – improving situations that impact your stakeholders, delivering essential services and addressing difficult challenges in … read more
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