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Aug
22

3-Day Certified Client Service Specialist Designation BootCamp

Aug 22 - Aug 24
9:00am - 4:30pm

The Certified Client Service Specialist (CCSS©) program offers participants the tools, techniques,...

Aug
22

Delivering Responsive Customer Service Public Workshop

9:00am - 4:30pm

This course qualifies as one prerequisite towards CCSS© designation A great customer...

Aug
23

Managing Difficult Clients & Situations Public Workshop

9:00am - 4:30pm

This course qualifies as one prerequisite towards CCSS© designation Does your organization...

Sep
6

World Class Customer Experience – Live Webinar Presented by Corey Atkinson

2:00pm - 3:00pm

Join Corey Atkinson for CSPN’s Webinar Series. Register early! Topic: World Class...

Sep
12

2-Day Team Leading with Excellence Public Workshop

Sep 12 - Sep 13
9:00am - 4:30pm

In today’s dynamic workforce, there are a lot of demands on leaders...

Sep
17

Effective Facilitation Public Workshop

9:00am - 4:30pm

The Effective Facilitation program builds a strong foundation of knowledge in both...

Sep
19

Municipal Finance Officers' Association (MFOA) Conference

Sep 19 - Sep 21
All Day

We invite you to join us at Sheraton on the Falls Hotel...

Sep
19

Ontario Municipal Human Resources Association (OMHRA) Conference

Sep 19 - Sep 21
8:00am - 5:00pm

OMHRA Fall Conference 2018  Nottawasaga Inn Resort & Conference Center Alliston, ON...

Sep
19

2-Day Strategic Change Management for CX Public Workshop

Sep 19 - Sep 20
9:00am - 4:30pm

As organizations continue to move forward and learn to survive and thrive...

Sep
27

1-Day Coaching for Performance Public Workshop

9:00am - 4:30pm

Most organizations would say that their company has a “coaching culture” and...