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The ability to post your event directly to muniSERV’s calendar is coming very soon.

In the meantime, please email municipal event details to admin@muniserv.ca and we’ll get it posted for you.

Post your event directly to muniSERV’s calendar to let the muniSERV community know about your event!

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Oct
24

Customer Service 101

9:00am - 12:00pm

Successful business depends on exceptional Customer Service. It is essential to understand...

Oct
30

Sales Relations 101

9:00am - 12:00pm

Understanding your own communication style and being able to quickly read others'...

Nov
7

3-Day Certified Client Service Specialist Designation BootCamp

Nov 7 - Nov 9
9:00am - 4:30pm

The Certified Client Service Specialist (CCSS©) program offers participants  the tools, techniques,...

Nov
7

Delivering Responsive Customer Service Public Workshop

9:00am - 4:30pm

This course qualifies as one prerequisite towards CCSS© designation A great customer...

Nov
7

Workplace Motivators 101

9:00am - 12:00pm

Do you know what one of the biggest factors is in leading...

Nov
8

Managing Difficult Clients & Situations Public Workshop

9:00am - 4:30pm

This course qualifies as one prerequisite towards CCSS© designation Does your organization...

Nov
9

Conflict Resolution Public Workshop

9:00am - 4:30pm

This course qualifies as one prerequisite towards CCSS© designation Have you ever...

Nov
14

Emotional Intelligence 101

9:00am - 12:00pm

Emotional Quotient (EQ) measures emotional intelligence, or your ability to sense, understand...

Nov
16

Service That Sells Public Workshop

9:00am - 4:30pm

Selling is becoming an increasingly important part of the frontline customer service...