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Integrated Museum OperationsOntarioOpen

Guest Services Assistant (Museums)

Waterloo

Posted today|Deadline: October 15, 2026

About this job

Casual part-time Guest Services Assistant position at a museum in Kitchener performing customer service, reception, café, and gift shop duties. Role involves greeting visitors, processing payments, managing inventory, and handling administrative tasks.

Key Responsibilities

  • Performs reception duties including greeting visitors, processing admission fees, and providing information
  • Answers phones, takes messages, forwards urgent information, and books programs and special events
  • Responds to complaints and makes service recovery gestures per guidelines
  • Maintains brochure rack, gift shop, and café inventory; sells products and performs light cleaning
  • Maintains and reconciles revenue, petty cash, and cash float; prepares deposits for courier pickup

Qualifications

  • Grade 12 education plus 1 year of related customer service, office, or bookkeeping experience
  • Knowledge of and ability to follow financial policies and procedures
  • Organization skills to reconcile accounts and maintain spreadsheets
  • Communication and customer service skills
  • Computer skills including Microsoft Office and point-of-sale systems; acceptable Police Information Check (Level 2) for bondability required

At a glance

Location: 10 Huron Rd - Doon - Museum, Kitchener, ON
Hours: 35 hours per week
Job Type: Casual, part-time, temporary
Union: OTHER
Grade: 003

Summarized from the official posting. See the full posting below or apply for complete details.

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Job details

Salary
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Experience Level
Entry level
Application Deadline
October 15, 2026
Municipality
Waterloo
Province
Ontario

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Posting

Posted
October 8, 2026
Still listed
Confirmed on the employer's site October 8, 2026
Deadline
October 15, 2026

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