Excel Thru Learning A Division of Patricia DeMers & Associates Inc.

Excel Thru Learning A Division of Patricia DeMers & Associates Inc.

Inspiring Others to Achieve!

Patricia DeMers, Director, Business Development

9057891467

www.excelthrulearning.com

905 789 0595

230 Sandalwood Parkway East, Unit #203 Brampton, ON L6Z 1R3

ETL is a full service HR firm that has been in business since 1996. Our main focus is helping organizations by delivering soft skill topics in an interactive, classroom based format. We also offer webinars, self-study guides, psychometric assessments, one-on-one coaching, team resolution.

We have over 80 topics available including topics such as: Leadership (all levels), 5 Star Customer Service, Handling Difficult Conversations/Behaviours, Coaching, Mentoring, Delegation, Time Management, Stress Management, Performance Reviews, Giving and Receiving Feedback, Communication, Listening Skills, Minute Taking, Energize Your Meetings, Facilitation Skills, Train the Trainer, Business Writing, Building a Business Case, Conflict Resolution, Dignity and Respect in the Workplace, Partnering With Your Boss, Hands On Problem Solving, Thinking With Flexibility, Team Building, Personal and Professional Ethics, Project Management, Presentation Skills and many, many more.

Contact us if there’s something you’re looking for that you don’t see listed as we have many other topics available.

Please visit our website at: http://excelthrulearning.com/
Find me on LinkedIn at: ca.linkedin.com/in/evanbadura/
Watch us on YouTube at: http://www.youtube.com/watch?v=cG0fkqtH03A

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Canada

9:00 am - 5:00 pm Monday - Friday

Success Story:

Town of Ajax
The Town of Ajax contracted ETL to design and deliver a 2-part program on Customer Service Essentials and Accessible Customer Service in order to become AODA compliant. This program was made mandatory, and all Town employees (600+) have undergone accessibility training to satisfy the requirements of the legislation. ETL and the Town worked closely together to customize content, ensuring that the program reflected the Town’s Strategic Plan, Corporate Customer Service Strategy, Customer Service Standards and relevant Town Policies. The Town currently sustains the program through a Train-The-Trainer program developed and facilitated by ETL. The program was updated with new leadership workbooks and participant guides.