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June 2018

Leadership Development and Coaching Skills Workshops

June 21 @ 8:00 am - 5:00 pm EDT

Toronto - June 21 & 22, 2018 Building Leadership Strengths The Extraordinary Leader (1 Day Workshop) Toronto – June 21, 2018 The Extraordinary Leader process is being used extensively for individual leaders at all levels of an organization from senior executives to first-line supervisors. Customized in-house sessions are delivered to executive or management teams, other intact or cross-functional work teams, or to individuals gathered from different parts of an organization. This is a uniquely powerful leadership development system using strengths-based…

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Leadership Development and Coaching Skills Workshops

June 22 @ 8:00 am - 5:00 pm EDT

Growing Coaching Skills The Extraordinary Coach (1 Day Workshop) Toronto – June 22, 2018  Leaders who coach and develop others have a huge impact on bottom-line results. In The Extraordinary Coach Workshop, you will develop the essential coaching skills that are required to be a great leader. In addition, you will learn what extraordinary coaches do well and how you can maximize your leadership impact and inspire others to perform at their peak. Click here for full details: The Extraordinary…

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Emotionally Intelligent Customer Service Training

June 27 @ 9:30 am - 4:30 pm EDT

Enhance your Customer Service with Emotional Intelligence What keeps you going back to your local grocery store? Gas station?  Clothing store?  It is not all about pricing and convenience.  It’s much more than that. As an organization, you already understand that keeping loyal customers is more difficult than ever. The key to keeping your customers happy, is to make an emotional connection with them. Greet them warmly, being accessible, ask questions. Be knowledgeable, courteous and responsive when they enter your…

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