Immunity

 

No individual, no organization, no place is completely immune from some form of a disruptive event. Pandemics, epidemics, financial and government unrest, terrorism, on top of the myriad of natural disasters and the consequences of those events that countries, states, provinces, cities, large enterprise, and small/medium business all could experience.

With these disruptive events, all of the aforementioned entities have difficult decisions to make with regards to their investment into response (and to what level of response), what level of security, what level of operational capability do they need during and immediately after these type of events and others.

How do we reduce the impact of disruptive events?

Invest in enhancing resilience. Organizations require the ability to prepare and plan, absorb and recover for and from disruptive events.

Building resilience, maintaining resilience, staying resilient.

Being resilient, allows organizations to be better equipped to anticipate disruptive events with the expectation that losses are reduced.

Disruptive events will continue. A proactive approach to enhancing your organization’s resiliency will reduce the economic, reputational, and operational affects that disruptive events can cause.

It all starts with a conversation.

We can Help. We’ve helped organizations enhance their resiliency, and will continue to do so with a collaborative approach and transparent communication.

Plan the Work. Work the Plan.

Should your Municipality need assistance, contact Michael White Group today, and we will be happy to answer your questions or provide quotations.

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Risk Complacency

Why should you have a cyclical strategy to your risk and security?

Risk Complacency. You run the risk of being complacent. The one man-made hazard that is probably the easiest to avoid and the largest threat to any sized business, organization, government, event, institution, and book club. Okay, maybe not the book club.

 

So, what happened?

It was quiet. It was nice, there was a sense of security. Unfortunately, that feeling is usually supplemented with a lack of awareness. A lack of awareness of threats, dangers to your organization, those deficiencies that slowly creep up but yet can quickly hammer down all the previous work.

Plan out the work to get your organization on a cyclical strategy to address, manage and mitigate your risk and security threats.

Once planned out. Execute the plan. Do what you say you are going to do…and don’t stop.

Need help? We can Help.

It starts with a conversation.

As we say…Plan the Work. Work the Plan.

Should your Municipality need assistance, contact Michael White Group today, and we will be happy to answer your questions or provide quotations.

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Organizational Resiliency – What else is it good for?

What else does organizational resiliency do for the organization aside from being able to carry on during and after a disruptive event?

  • Reduces stress – it reduces stress in those managing and working prior to, during and after an event
  • Increase in trust and confidence – employees believe in the leadership, each other, and the plan to move through an event
  • Reduces absenteeism – people are comfortable and confident in the decision making of their peers and the responsibilities they have
  • Improvement in physical health and wellbeing – with strong mental health comes stronger and maintained physical health
  • Productivity increases – a happy workforce wants to produce
  • An alert workforce – reduction in accident and workplace injuries
  • Learning power – with overall personal health and wellbeing comes the drive, adaptability to learn and the willingness to be flexible in the event of change

There are other benefits to making your organization resilient that are not just about the bottom line.

We can help your organization in building your risk and security management program resiliency.

It starts with a conversation.

We can Help.

Plan the Work. Work the Plan.

Should your Municipality need assistance, contact Michael White Group today, and we will be happy to answer your questions or provide quotations.

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Do Not Lose Focus

Let us not forget about all the other risks & threats that kept us up at night before the threat of the pandemic landed on our doorsteps.

Yes, the response to the pandemic is important.  Unfortunately, there are other risks & threats that still exist.  

Do not lose focus.

Organizations now more than ever need to be able to strike a balance with multiple focal points whist executing their emergency response, risk & security, business continuity plans.

Stay organized.  Stay Sharp.

We can Help.

Plan the Work.  Work the Plan.

Should your Municipality need assistance, contact Michael White Group today, and we will be happy to answer your questions or provide quotations.

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Pandemic/Epidemic Business toolKIT

We are deeply focused on keeping your employees, customers, and suppliers safe while working, visiting, or conducting business at your facilities and supporting your business operations.

The Michael White Group International and Hilt International Security have partnered together in order to create a dynamic resource that is continuously growing, developing, and being  revised to keep you informed of the latest requirements, new best practices, and procedures.

As we all continue to navigate our  ‘new normal’, we have tapped into our global resources to develop a toolKIT that lays out processes to raise awareness of new health and well-being protocols and potentially helpful practices for cross-functional teamwork, operating discipline, and training for employees.

While it is not a one-size-fits-all approach, the Pandemic/Epidemic Business toolKIT includes practical recommendations, based on guidelines from Health Canada and World Health Organization, that could be tailored for different  businesses (when required) to address various scenarios they may face when returning to work. Regular updates will be made to the toolKIT based on real-time feedback. The toolkit covers a wide range of topics, including:

•      Step-by-step guides for setting up a pandemic response team

•      Cleaning and disinfection procedures

•      Staggering shifts and lunch breaks and other physical distancing strategies

•      On-site health screening

•      Protocols for isolating employees who become ill at work

•      & more.

This has been a difficult time for everyone, and re-establishing a workplace where employees feel comfortable performing their jobs safely is a multi-faceted challenge. It is our hope that by developing and providing this resource we can help your organization accomplish and adapt to the new operating protocols in today’s still ever challenging conditions.

Should your Municipality be open to exploring the need, whilst accessing our  toolKIT to assist you during  the re-opening, and re-populating of your facilities, contact Michael White Group International today, and in partnership with Hilt International Security we will be happy to assist.

 

 

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The pandemic is here. The luxury of time to plan has passed. We can help you stay operational…and stay safe.

The world is drastically changing and the Pandemic is now here. Municipalities no longer have the time to prepare. We are providing this information to help you Get Ready.

Get Ready is an Ontario-based company. Since 2011 we have been providing cloud-based Emergency Management, Business Continuity and Infectious Disease Outbreak programs to Municipalities, Healthcare and businesses across Canada.

Our Infectious Disease Outbreak Program has 4 main components:

  1. Cloud-based application with IDO best-practice policies, procedures, forms, signage, and communications
  2. Real-time Absence Reporting Tool
  3. Online employee Pandemic training
  4. Individual “Get Ready – Emergency” mobile App for all staff

Get Ready Programs meet CSA Z1600, Office of the Fire Marshal and Emergency Management, Ministry of Labour, PHAC and Health Canada standards.

Our cloud service maintains Federal government-protected B clearance, as well as, SOC2, ISO 27001, ISO 27017, ISO 27018 and PCI certifications.

The IDO Program is available for immediate deployment (onboarding takes 12-24 hours). The ROI is estimated to be 4 to 5 times the initial cost within two weeks of implementation.

Please contact us to learn how we can keep your staff healthy and safe and your municipality operating.

 [email protected]

1-888-217-2329

 https://getreadyglobal.com/programs-and-apps/infectious-disease-outbreak-program/

people with masks

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Is Your Municipality Ready for a Disruptive Event? Business Continuity Planning 101

Every municipality needs an Emergency Management Program.

There are a number of components that make up a comprehensive emergency management program, (i.e. Emergency Response Plan, Business Continuity Plan, Communications Plan, Employee & Family Support Plan, Pandemic Plan, etc.).

When I was with the Office of the Fire Marshal I was responsible for emergency management and the development of these plans for the OFM. And now in these times of global uncertainty, I am once again reminded of just how important it is for organizations to have them – and particularly a Business Continuity Plan (BCP) in place.

What is a BCP?

A BCP is a plan that outlines the critical services to be delivered during a disruptive event and how full operations are going to be resumed after the event.

A good rule of thumb to keep in mind is, your BCP needs to address planning/mitigation, response, recovery and restoration.

Generally, a Business Continuity Plan outlines:

  • Who is responsible for recovery actions

  • What is needed to deliver, resume, continue, or restore the municipality’s services

  • Where to go to resume operations if necessary, and,

  • How the municipality’s critical services and operations will continue to be provided during a disruptive event (detailed procedures for provision, recovery, resumption and restoration of services)

Basic Elements of a BCP

It is important to remember that while the unique characteristics of your municipality must be reflected in the plan, the basic elements detailed below represent the foundation on which every BCP should be built.

  • Gather the necessary Baseline Information – This is used to identify municipal services, where the service is located, who uses the service, dependencies, alternate service delivery, critical infrastructure, etc.

  • Conduct a Business Services Risk Assessment Needed to help identify areas of potential vulnerabilities and to examine current and necessary control measures to mitigate threats.

  • Undertake a Business Impact Analysis – Gathers information concerning the exposure and impact on the service should the service experience significant disruptions and assesses the potential financial and non-financial impacts of a disruptive event.

  • Develop a Business Continuity Recovery Strategy – Assesses the advantages and disadvantages, estimated associated costs and determines the recommended strategy for each critical service and the resources that may be necessary for quick recovery.

  • Identify Emergency Response and Operational Protocols & Procedures – This is a checklist of protocols and procedures that help to simplify the necessary activities even further (i.e. notification protocols, call trees, etc.).

  • Create the Business Continuity Plan

Of course, once it’s completed don’t let your BCP collect dust. Keep it dynamic by updating it to reflect any changes to personnel or processes, and practice it with your team so when a disruptive event occurs, like we’re experiencing now with the COVID-19 pandemic, your organization will be ready and well prepared to resume operations.

If you’d like to receive a free Business Continuity Plan template to help you get started or information on any of the other emergency management plans mentioned, please feel free to contact me. Susan Shannon at s[email protected]

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Is Road Salt Really Worth the Risk?

If you live somewhere that has a snowy winter, there is no doubt you are familiar with ‘ice-melts’ or ‘road-salts’ being used to create traction and melt ice build-up. Using an ice melt or salt makes it safer to get around outside, both on foot and while driving during these cold, snowy months. You can pick up a bag of salt at most corner stores, hardware stores etc. When a storm is coming, you’ll see fleets of large trucks spreading salt across the city streets and parking-lots alike. But – What is the ‘salt’ being used to melt the snow? Is it safe? Below we will outline 3 of the most common ingredients of ice melt products, and the potential effects on humans, children, pets and the environment.

Sodium Chloride:

Sodium Chloride is the natural mined mineral form of table salt – rock salt or halite as it is sometimes referred. Sodium Chloride is “one of the most abundant minerals on Earth and an essential nutrient for many animals and plants. It is naturally found in seawater and in underground rock formations.” Source Sodium Chloride is generally inexpensive in comparison to other types of ice-melting products, however its “lowest effective temperature [is] 20°F (-7°C), [making it a] relatively slow and ineffective ice-melter when temperatures are coldest.” Source

Section 6 from Sodium Chloride or Salt Safety Data Sheet from Compass Minerals showing accidental spill measures

Every year in Canada, “5 million tonnes of road salt is used to de-ice roadways.” Source This salt “dissolves into sodium and chlorine ions” which often make its way to waterways, posing risks on aquatic life.  Other negative side effects can include “harm […] to plant life, so it shouldn’t be used near vegetated areas.” Rock salt is also “similarly dangerous to pets [and wildlife] since it causes disorders when ingested.” Source

Calcium Chloride:

Unlike Sodium Chloride, Calcium Chloride works in quite extreme temperatures. Calcium Chloride is “able to melt ice at a lower temperature point of -20°F (-29°C) … Over exposure […] can harm lawns and other plants if deicer is over applied.” Source Calcium Chloride not only melts ice at a lower temperature but it also melts it quicker, this is due to the heat it gives off as it dissolves after contact with water. “[A] study found that at -7 C (20 F), [Calcium Chloride] has 22% more penetration after 10 minutes and 38% after 30 minutes than [Magnesium Chloride].” Source

Section 6 from Calcium Chloride Safety Data Sheet Revere Pioneer RIM showing accidental spill measures

Magnesium Chloride:

Similar to Calcium Chloride, Magnesium Chloride also releases heat when it encounters moisture. It can work in temperatures as low as -5°F (-20°C). Unlike other forms of salt or deicer, Magnesium Chloride dissolves quickly when it is on ice, making it effective for a shorter period, in turn causing it to be more expensive. Source  However, the water created from the rapidly melting ice also dilutes the magnesium chloride at a quicker rate than other products, making it less corrosive on roads, parking lots and other surfaces.

Section 6 from Magnesium Chloride Safety Data Sheet from Innovative Surface Solutions showing accidental spill measures
Dogs playing and walking in the snow with their owners above a list of the dangers road salt and ice melt & dogs

Each of the three ice-melt products listed above have PROS and CONS when it comes to their impact on human health and the environment. While Calcium and Magnesium Chloride were oftentimes in my research being described as less harmful to the environment – as shown on the Safety Data Sheet sections above – in large quantities they can all be dangerous, especially to pets, wildlife and aquatic life. When it comes to choosing which product to use, it is best to consider your specific scenario before deciding on your ice-melt product. Location, quantity, temperature as well as checking for other toxic ingredients are all things to consider when making your decision. Many cities, businesses and environmentalists have experimented with alternative solutions; everything from pickle brine to molasses to volcanic rock! Until an alternative replaces the use of road salts altogether be sure to take the appropriate precautions when working with ice-melt/salt products this winter.

MySDS Inc. can assist you with hazardous material compliance in your workplace… contact us for more information! 1-855-282-4537 | www.MySDS.ca

Sources:

 

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Canadian Government Entities Under Scrutiny for Lax Cybersecurity

Canada’s government sector is increasingly coming under scrutiny for both lagging privacy and security both in legislation and in practice

 

In a sign of the times, figures released in February to the House of Commons reveal that the personal information of at least 144,000 Canadians was mishandled by Federal department and agencies, including the Security Intelligence Service and Department of National Defense.  The breaches were widespread, impacting over 10 separate departments and agencies, with evidence indicating that these figures are being underreported due to inadequate reporting requirements.  The Canada Revenue Agency led the pack with 3,020 identified breaches over the last two years impacting at least 59,065 Canadians. 

 

Helical’s offerings meet the “Baseline Cyber Security Controls for Small and Medium Organizations” published by the Canadian Centre for Cyber Security and can be scaled up according to need.  You can learn more about how we meet these requirements here or for more information about Helical, visit our website.  

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SDS Breakdown: What, When, Why & How?

What is an SDS?

SDS stands for Safety Data Sheet (previously called MSDS • Material Safety Data Sheet)

When do you need an SDS?

Safety Data Sheets are created for any product that is “classified as a “hazardous product” under WHMIS that is intended for use, handling or storage in a workplace in Canada.”

Hazardous product means any product, mixture, material or substance that is classified in accordance with the regulations made under subsection 15(1) in a category or subcategory of a hazard class listed in Schedule 2 Source

Safety Data Sheets are to be provided by the manufacturer or supplier. They can be a hard copy given in-person or mailed, or a digital copy on a USB, a disc or sent via email.  It is required that workplaces in Canada maintain an SDS library, whether hard copy or digital, and that it be readily available to all employees.

Metal worker wearing PPE at work with fumes surrounding him

What is on an SDS?

A Safety Data Sheet is separated into 16 sections, below is a brief outline of what information goes into each section.

SECTION 1 – Identification

SECTION 2 – Hazard Identification

SECTION 3 – Composition/Ingredients

SECTION 4 – First Aid Measures

SECTION 5 – Fire-fighting Measures

SECTION 6 – Accidental Release Measures

SECTION 7 – Handling and Storage

SECTION 8 – Exposure Controls / PPE

SECTION 9 – Physical and Chemical Properties

SECTION 10 – Stability and Reactivity

SECTION 11 – Toxicological Info.

SECTION 12 – Ecological Info.

SECTION 13 – Disposal Considerations

SECTION 14 – Transportation Info.

SECTION 15 – Regulatory Info.

SECTION 16 – Other Info. (Dates, etc.)

How can you manage your SDS library?

Depending on the number of hazardous materials in your workplace, maintaining your SDS library can often end up being a full-time job! Because Safety Data Sheets are not always provided as easily or up-to-date as they are required, locating the correct copy often takes research, correspondence with the manufacturer and more.

Why do you need help managing your Safety Data Sheets?

Instead of taking up the time of a valuable employee in your company, hiring professionals for your SDS Management is the best way to go. We hire a lawyer to assist with our legal matters, and a plumber to assist with our plumbing, so why not leave this to the professionals as well. Managing your Safety Data Sheets is a matter of not only compliance with legal requirements, but they also provide the needed information to keep your workplace as safe as possible.

MySDS.ca can build and maintain your SDS library which can give you peace of mind, save you money and keep you compliant!

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