My focus is to make technology, easy to use while expanding business value!

I am a passionate business change management professional with 20+ years’ experience delivering digital transformations (products / services) and numerous large-scale business transformational programs in government and private sectors. Recognized as a skilled facilitator with strong communication skills and someone that can foster collaborative solutions even when divergent interests are present.

To help municipalities manage their service modernization needs, we develop the Municipal Peak Performance© program (MPP). An easy-to-follow service-management framework, designed to assist small to medium-size municipalities drive innovation, improve services, and reduce costs – through a cultural transformation. Please review the following video showcasing one of our clients discuss the benefits of using our award winning (IPAC) municipal sector Municipal Peak Performance© program (MPP). https://youtu.be/cEUqiStMZuU

We look forward to helping you achieve your service modernization objectives.