Human Resources
Delivering Responsive Customer Service Public Workshop
This course qualifies as one prerequisite towards CCSS© designation A great customer service experience is vital to the success of a company, and delivering that service is what shapes the customer experience. This training program is ideal for anyone who … read more
Free Webinar – Understanding & Managing People from Different Cultures
Understanding & Managing People from Different Cultures You'll learn about: Different Levels of Culture Cross-Cultural "Do's" & "Don'ts" Date: February 26, 2020 at 1:30 PM Eastern Time (US and Canada) Join me on this Free Webinar with this link and Meeting … read more
Managing Difficult Client & Situations Public Workshop
This course qualifies as one prerequisite towards CCSS© designation Does your organization work with difficult clients? Are you interested in learning how to manage your stress and handle complicated circumstances while at work? If you answered yes, then this program … read more
Free Webinar – Understanding & Managing People from Different Cultures
Understanding & Managing People from Different Cultures We'll discuss; Different Levels of Culture; Cross-Cultural "Do's" & "Don'ts"; T Teams; Management; Front-Line Employees; Recruiting; Inclusion; Tools Date: Feburary 28, 2020 at 1:30 PM Eastern Time (US and Canada) Join me at … read more
Emerging Leaders Breakfast Meeting hosted by Adidas Canada
Collaborative Leadership Join us for our first Breakfast meeting, hosted and sponsored by Adidas. Myth busters Panel discussion Join us for a compelling program where we begin with a dual panel session. One side of tenured leaders and the other … read more
*NEW* Customer Success Strategy Course
Every touchpoint throughout the customer journey – whether B2C or B2B – matters. Effectively managing this journey is critical to success for both the customer and the service provider. Once onboard and using the service, customers need to feel that … read more
Energy Booster Videos For You
We hope you are keeping healthy and well. Like all of our clients, we are sure you and your team are burning through lots of energy to ensure everyones safe and healthy, and to adapt your business to the changing … read more
Free Webinar – Managing a Team who is Working from Home
Are you managing a team who is now working from home? Thursday, April 2nd, at 12:00 noon EST/10:00 Mountain First off, thank you for taking the need to flatten the curve seriously. Now let us provide you with some helpful … read more
Free Webinar – Managing a Team Who is Now Working From Home
Are you managing a team who is now working from home? Due to the overwhelming response to our April 2nd webinar, we are adding two more opportunities to join these webinars. Friday April 3rd, at 12:00 noon and again at … read more
Building Confidence in Times of Uncertainty
Building Confidence in Times of Uncertainty When: April 9, 2020 12:00pm - 1:00pm ET Registration Link: https://sagewisdom.levellingup.ca/building-confidence-in-times-ofuncertainty/ Grow your career in a digital community with Kimberly Hill, Entrepreneur, CEO of the Self-Confidence Project, Speaker, Confidence Coach, Writer, BBA, Reiki Healer. … read more
Awakening The Enneagram In Stressful Times
Awakening The Enneagram In Stressful Times April 9, 2020 2:00pm - 3:00pm ET Registration Link: https://sagewisdom.levellingup.ca/awakening-the-enneagram-in-stressful-times/ Awakening the Enneagram In Stressful Times with Catherine Bell, Founder at The Awakened Company. Join this live interactive, convenient, and affordable alternative to traditional … read more
Lead Others: Leadership Coaching
Lead Others: Leadership Coaching When: April 14, 2020 1:00pm - 2:00pm ET Registration Link: https://sagewisdom.levellingup.ca/lead-others-leadership-coaching/ Grow your career in a digital community with Ed Temple, Professional Certified Coach by IFC, Certified Executive Coach from Royal Roads University, MA, Total SDI … read more
Think Like a CEO
Think Like a CEO April 14, 2020 4:00pm - 5:00pm ET Registration Link: https://sagewisdom.levellingup.ca/think-like-a-ceo/ Grow your career in a digital community with Mike Joseph, Certified Business Coach, Gazelles & Gravitas Impact, Certified Forum Chair. Join this live interactive, convenient, and affordable … read more
Leading Effective Online Meetings
Leading Effective Online Meetings April 15, 2020 11:00am - 12:00pm ET Registration Link: https://sagewisdom.levellingup.ca/leading-effective-online-meetings/ Leading Effective Online Meetings with Kerry Black, ACC. B.Ed. M.Ed. CPHR, Certified to Administer Strength Deployment Inventory, C-IQ Inventories. Join this live interactive, convenient, and affordable … read more
Mindfulness As A Means To An End
Mindfulness As A Means To An End April 23, 2020 5:00pm – 6:00pm ET Registration Link: https://sagewisdom.levellingup.ca/mindfulness-as-a-means-to-an-end-creating-psychological-safety-in-the-workplace/ Mindfulness As A Means To An End with Bonnie Kowaliuk, BA, BMT, MBA, MTA, RSW, Fellow of Bonny Method of Guided Imagery & … read more
2020 Business Process Intelligence Webinar Series
2020 Business Process Intelligence Webinar Series You are invited to join us for the next webinar in the 2020 Webinar Series! The March webinar discussed 'Office Design & Layout' by answering the following questions; - How can my office setup … read more
Free Webinar – Understanding & Managing People from Different Cultures
Understanding & Managing People from Different Cultures People from different cultures have different values; beliefs; perceptions; “do’s” & “don’ts”; expectations; etc. Since the multicultural population of Canada is now our 2nd largest population, understanding culturally-different people is an important skill … read more
Customer & Employee Experience – 23rd Annual Conference
The Inside-Out Future Talent to Deliver the Right Customer Experience Our 23rd Annual CSPN Customer & Employee Experience Conference will be held from May 13th – 14th, 2020 at the fabulous BMO Institute for Learning in the GTA. This exclusive … read more
Free Webinar – Inclusion and Understanding of Indigenous Peoples at Your Municipality
Inclusion and Understanding of Indigenous Peoples at Your Municipality Indigenous Peoples have cultures that are different than Canada’s mosaic of Non-Indigenous people. Understanding these cultural differences is very important to making Indigenous Peoples feel that your municipality is a welcoming, … read more
An Exclusive Virtual Leadership Development Opportunity
It is a crazy unprecedented time! Many leaders, for the first time in their careers, are leading from behind the desk and behind the screen. The great challenge becomes how do we keep staff motivated, engaged, inspired and connected. At … read more
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