How To Manage Your RFP Process

Join our panel discussion to learn about how to assess your situation and determine the best process to use to achieve your goals. We will explore different perspectives from practitioners, vendors, consultants and others. Date and Time: May 17, 2022 … read more

Canadian Construction Procurement

This one-day course will provide an overview of the project and procurement models used in construction, the procurement processes, an evaluation of the contracting options and trends emerging for the future for construction in Canada. The course is designed for … read more

You’re Invited: Everything DiSC Showcase!

Today, organizational culture cannot be an afterthought. It must be focused on—intentionally and continually—to ensure recovery and results. That’s where Everything DiSC® on Catalyst™ comes in. Sign up for the Everything DiSC on Catalyst Showcase to learn about how DiSC … read more

Public Sector Leadership Series

  Date: June 23, 2022 Registration Deadline: June 21, 2022 Public Sector has experienced more changes than ever in the past two years. And supply chain in the public sector has been evolving ever since. We have been leading public sector focused … read more

Digitize & Automate for Efficient Citizen Services

Please join us - Free Webinar Citizen Issue Management Software for North American Municipalities Citizen engagement has never been more important for municipalities as it is today and customer feedback can powerfully impact municipal decision-making. Join us to learn how cities and … read more

Reflections on the Open Smart City Experience: Moving Forward Together

Learn how municipal leaders from across Canada are leveraging data and technology to solve community challenges during this Online Event. Cities are re-imagining how technology and data can support the growing pressures and opportunities presented by climate change, population, and … read more

Procurement Through the Lens of Cyber Security

DESCRIPTION Join our discussion as we explore how current increased cyber risks have demanded increased awareness, and consideration in everyday procurement processes.  Learn how to mitigate those risks from peers in the MUSH sector and cyber security experts.  Choose to … read more

Canadian Construction Procurement

WORKSHOP DATES: February 22 - 10:00AM - 2:00PM EST February 23 - 10:00AM - 2:00PM EST LOCATION: Zoom Virtual Platform BRIEF DESCRIPTION: This one-day course will provide an overview of the project and procurement models used in construction, the procurement processes, an … read more

Live Chat Public Sector: Sowing the Seeds of Success

TIME Online: 5:00 PM - 6:30 PM EDT In-Person: 5:00 PM - 7:00 PM EDT LOCATION This event is available to attend in-person or online. Our in-person event includes refreshments and hor d’ouevres during the networking portion.   In-Person   REGISTER HERE  Living Arts Centre, 4141 Living Arts Dr, … read more

Webinar: Modern Citizen Engagement: Enhancing the Resident Journey

  Don't miss this opportunity to join us on June 28, 2023 at 12pm EST as Marcel LeBlanc, Manager of Information Technology from Riverview, NB, shares experiences and offers practical advice on how to elevate your municipality's effectiveness and citizen engagement. Gain … read more

Webinar: Can you outsource your FOI?

Join us! Wednesday, June 28, 2023 12:00 p.m.  1:00 p.m. PST Click HERE for more information and to register Did you know that you can get help with processing your FOI/ATIP requests? Join our FOI/ATIP Manager, Adrian Chalifour, for a free … read more

Half-Day Understanding Emotional Intelligence Virtual Course

The ability to interact effectively on a team with your internal and external customers is an essential business skill. Organizations rely on cohesive teams to accomplish goals, satisfy customer requirements, contribute innovative solutions to problems, and improve the bottom-line.    … read more

Webinar – Implement a Digital Approach to Citizen Communication

Learn why taking a digital approach to citizen communication is a critical component to service delivery in Small and Medium Sized local governments. Explore the tools and techniques other similar-sized municipalities are using today.  Join us for an exclusive webinar designed … read more

Webinar: The Role of Technology in Citizen Record Requests

Citizen records requests are increasing year over year in both quantity and complexity. Join our October webinar to discover how tech solutions can ease the burden of managing your citizen request processes. Tune in on Wednesday October 25, 2023 at … read more

CSPN’s 7th Annual Women In Leadership Summit

Each year, Customer Service Professional’s Network (CSPN) hosts the Women-In-Leadership (WIL) Summit to celebrate the tenacious, impactful, and successful women working to advance their teams, organizations, and communities.    This year’s WIL Summit theme is Leadership Without Limits, and will feature skill-building … read more

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