Customer Service Excellence – Maximizing Efficiency and Improving Customer Service

March 23^rd  12pm – 1pm EST

AccessE11 Citizen Issue Management – Municipal 311 Software Designed for Local Government

Is your municipality looking for ways to improve your complaint and service request management? Do you want to better understand the issues citizens are bringing to your municipality? Would you like for your citizens to be able to view and update the issues they bring to your municipality?

Would you like valuable reports for your department heads and council? How about collaborating with staff on the issues they are managing? Want to streamline services requests and effectively manage them?

AccessE11 is a cloud-based, easy-to-use software solution to assist municipalities in better managing, tracking and reporting citizen inquiries, issues and complaints impacting your community.

Register for our March Webinar to learn about all of this and more!

Presented in Partnership with The Ontario Municipal Leadership Institute