Chief Administrative Officer
Customer Service Excellence – Maximizing Efficiency and Improving Customer Service
Customer Service Excellence - Maximizing Efficiency and Improving Customer Service AccessE11 Citizen Issue Management - Municipal 311 Software Designed for Local Government Is your municipality looking for ways to improve your complaint and service request management? Do you want to … read more
Finding Efficiencies in Procurement
The Procurement Drop-In – Monthly Call-In Show Join us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning … read more
Supply Chain Strategy For Manufacturing Leaders
Are you leading the Economic Development, Job Creation and Trade for Your Region? This is for you. ARE YOUR TEAMS AND CLIENTS READY WITH A STRATEGY THAT ADDRESSES THE EVOLVING MANUFACTURING LANDSCAPE? Supply Chain Strategy For Manufacturing Leaders - An … read more
Canada Healthy Communities Initiative Webinar
Canada Healthy Communities Initiative Webinar - March 5 Description The Government of Canada has announced that the Community Foundations of Canada, along with the Canadian Urban Institute, are now accepting proposals for access to $31 million under the Healthy Communities … read more
Free Webinar- Up Your Game: Choose to Challenge Yourself
In Celebration of International Women's Day on March 8 - Prism Group Int'n presents: IWD2021 "Up Your Game: Choose to Challenge Yourself" You likely seldom question your attitudes, perceptions and beliefs. It’s difficult and challenging to see the world through … read more
Free Webinar – Customer Service Excellence – Maximizing Efficiency and Improving Customer Service
Customer Service Excellence - Maximizing Efficiency and Improving Customer Service March 23rd 12pm – 1pm EST AccessE11 Citizen Issue Management - Municipal 311 Software Designed for Local Government Is your municipality looking for ways to improve your complaint and service … read more
Making Procurement Work in Your Small Municipality
The Procurement Drop-In – Monthly Call-In Show Join us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning … read more
Customer Service Excellence – Maximizing Efficiency and Improving Customer Service
April 15th 12pm – 1 pm EST Customer Service Excellence - Maximizing Efficiency and Improving Customer Service AccessE11 Citizen Issue Management - Municipal 311 Software Designed for Local Government Produce better relationships with citizens through automated status updates with a … read more
Digital Speaker Series – Trade Treaty Obligations in Canadian Public Sector Procurement
It has been nearly four years since the implementation of CETA and CFTA. In that time we have seen the arrival of CPTPP, the shift from NAFTA to CUSMA and Canada’s continued negotiation of more public procurement agreements. Join public … read more
How to Deal with Unhappy Bidders
The Procurement Drop-In – Monthly Call-In Show Join us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning … read more
Digital Speaker Series – Debrief is Not a Dirty Word!
bids&tenders - Digital Speaker Series - Debrief is Not a Dirty Word! Join Doreen Wong, Principal Consultant with Robinson Global Management, for a webinar shining a spotlight on public sector debriefs. Do you ever wonder why you have to give … read more
Industry Standard Bid Documents vs. Agency Specific Bid Documents
Industry Standard Bid Documents Versus Agency Specific Bid Documents Date: May 3, 2021 Time: at 4:30 p.m. EDT Location: Zoom Virtual Platform There are merits to using your internal bid documents but sometimes that isn’t possible. We will explore and … read more
Digital Speaker Series – Supplier Performance & Management
Building a strong and productive relationship with suppliers is a key element to successful procurement. Supplier performance is a key aspect of that relationship. Laura Case will be discussing how supplier performance and management can impact your procurement process, and … read more
Digital Speaker Series – bids&tenders Information Session
Douglas Faulkner, Account Executive with bids&tenders, will be doing a high-level presentation on the functionality and features of our eProcurement platform, with time to answer any questions you may have. This thirty-minute session will cover how bids&tenders can help: Bring procurement processes entirely … read more
Managing Conflicts: When Friends and Neighbours are your Contactors
The Procurement Drop-In – Monthly Call-In Show Join us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning … read more
Customer Service Excellence – Maximizing Efficiency and Improving Customer Service
June 16th 12pm – 1 pm EST Customer Service Excellence - Maximizing Efficiency and Improving Customer Service AccessE11 Citizen Issue Management - Municipal 311 Software Designed for Local Government Produce better relationships with citizens through automated status updates with a … read more
More Speakers for the Leadership Series – Public Sector
WHAT'S NEW: NEW SPEAKER ALERT - Leadership Series: Public Sector ANNOUNCING KEYNOTE ADDRESS FROM FRANK P. ROCHON - CEO, SUPPLY ONTARIO AND INTRODUCING NEW SPEAKERS Topics on the agenda include: Procurement’s Influence on Organizational Effectiveness How have Government Agencies Dealt … read more
Public Sector Leadership Series – muniSERV & Supply Chain Canada, Ontario Institute
MUNISERV IS PROUD TO PARTNER WITH SUPPLY CHAIN CANADA, ONTARIO INSTITUTE TO INVITE YOU TO THE LEADERSHIP SERIES: PUBLIC SECTOR. Supply chain although a core function of the public sector organizations, have been traditionally treated as a back-office function. However … read more
SaskTrade Showcase – Construction and Public Works Day
SaskTrade Showcase - Construction and Public Works Day Date: June 22, 2021 Time: 8:00 to 15:00 (GMT-6) The virtual event will allow participants to meet and interact with world class public works and construction suppliers. Examples of products and services include ambulances, … read more
Free Webinar – Connecting Through Story
Topic: Connecting Through Story Description Our digital world is busy, and it’s easy to feel overwhelmed by information. How can we cut through the noise and communicate effectively? The short answer: storytelling. Research tells us people learn by relating a … read more
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