what is UCaaS? Unified Communications as a Service (UCaaS)  is a network of cloud-based telephone system that controls the flow of calls coming in and out of your organization. We replace your on-premises PBXs, as well as your SIP, PRIs, …

A coaching relationship involves two (or more) people who make up one team. Two people, same team, sounds obvious enough. Sometimes, however, coaching initiatives will bypass this fundamental consideration and drive headlong into the transactional stuff of imparting information. People …

For all levels of government, including municipalities, on-line services are no longer something to be considered for some unspecified future date. The private sector has set a new standard for a streamlined customer experience, and this has translated to much …

Moving on up At the onset of the pandemic, Security Risk budgets decreased as organizations shuttered their doors and employees left the office, and organizations under duress looked for places to cut costs. Many found their savings in the Security …

Over the last two years, many of us had to learn how to connect differently than we were used to. Instead of putting on our best suit, we’re still in our jammies from the waist down. Instead of shaking hands …

Kartik Kumar National Practice Leader, Municipal Government and Broader Public Sectors. When a Municipality / Broader Public Sector organization is looking to hire a new senior executive – they have two options. The first is to do the search themselves …

Have you ever had a meal, gone on a date, or enjoyed a vacation so good it made you never want to repeat the lower quality experiences you’ve had in the past? Why would you want to eat bad food, …

Many Municipalities and organizations within the broader Public Sector across Canada were heavily reliant on in-person work prior to the pandemic. Today, a hybrid workforce is the model many organizations and employees across the Public Sector are shifting to, but …

We’re thrilled to introduce yet another new feature on ZoomProspector: adjustable drive time analysis for cars, trucks and walking. This is a game-changer for prospective investors who need to assess transportation logistics, commute times and travel distances for target clients …

  Kartik Kumar, National Practice Leader, Municipal Government and Broader Public Sectors.   Diversity and Inclusion has been a common discussion point for many Municipalities and Broader Public Sector organizations over the last several years in Canada. As communities and …