Conferences
Public Tender Openings – Still Relevant?
The Procurement Drop-In – Monthly Call-In Show Join us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning … read more
Complimentary Webinar – Time to Modernize Your Procurement Policy?
Complimentary Webinar - Time to Modernize Your Procurement Policy? WEDNESDAY, JULY 28 11:30 EST A good procurement policy sets the tone for procurement in a municipality, ensuring everyone’s role is clear and preserving public trust. In this session we’ll look … read more
Complimentary Webinar – Time to Modernize your Procurement Procedures?
Complimentary Webinar - Time to Modernize your Procurement Procedures? WEDNESDAY, AUGUST 25 11:30 EST A good set of procedures is a must have for organizations seeking consistency, compliance and efficiency in procurement. This session will review the procurement and contracting … read more
Free Webinar – RFx Academy – Module 1 Review of Competitive Procurement Vehicles
Free Webinar - RFx Academy - Module 1 Review of Competitive Procurement Vehicles WEDNESDAY, SEPTEMBER 29 11:30 EST There are many different types of procurement tools, RFx documents, used to solicit bids. We’ll review RFQ, RFP, RFT, NRFP, RFSO, RFPQ … read more
CHANGE OF DATE – Free Training Webinar – Living Through a Ransomware Breach
NOTICE OF CHANGE OF DATE Due to circumstances outside our control we have had to re-schedule this free training webinar to December 17th. Our apologies for the change in date. muniSERV … read more
The Art & Science of an Intentional Life
An event you may not want to miss . . . The pandemic has caused so many people to press the pause button on their autopilot lives without knowing exactly what’s next for them. If you're wondering how you … read more
Leadership Series 3.0: Sustainable Supply Chain
We are delighted with the roaring success of the first installment of our flagship offering, Leadership Series 3.0: Digital Transformation in Supply Chain, held on Jan 28, 2022. 500+ participants came together, to network and learn. The Leadership Series 3.0: … read more
Live Chat Public Sector: Dealing with Price Fluctuations
DESCRIPTION Join our panel discussion to learn about how to deal with price fluctuations. Our panel will share proactive strategies and reactive strategies to manage and mitigate risks. AGENDA 4:30 - 5:15 PM EDT Panel Discussion 5:15 - 5:30 PM EDT … read more
Leadership Series 3.0: Supplier Diversity
DESCRIPTION The term diversity has evolved over the last decade, but never quite as fast as it has in the last 2 years. While a few years back supplier diversity primarily referred to suppliers from underrepresented groups like women owned … read more
How To Manage Your RFP Process
Join our panel discussion to learn about how to assess your situation and determine the best process to use to achieve your goals. We will explore different perspectives from practitioners, vendors, consultants and others. Date and Time: May 17, 2022 … read more
Canadian Construction Procurement
This one-day course will provide an overview of the project and procurement models used in construction, the procurement processes, an evaluation of the contracting options and trends emerging for the future for construction in Canada. The course is designed for … read more
Public Sector Leadership Series
Date: June 23, 2022 Registration Deadline: June 21, 2022 Public Sector has experienced more changes than ever in the past two years. And supply chain in the public sector has been evolving ever since. We have been leading public sector focused … read more
Procurement Through the Lens of Cyber Security
DESCRIPTION Join our discussion as we explore how current increased cyber risks have demanded increased awareness, and consideration in everyday procurement processes. Learn how to mitigate those risks from peers in the MUSH sector and cyber security experts. Choose to … read more
Live Chat Public Sector: Sowing the Seeds of Success
TIME Online: 5:00 PM - 6:30 PM EDT In-Person: 5:00 PM - 7:00 PM EDT LOCATION This event is available to attend in-person or online. Our in-person event includes refreshments and hor d’ouevres during the networking portion. In-Person REGISTER HERE Living Arts Centre, 4141 Living Arts Dr, … read more
Half-Day Understanding Emotional Intelligence Virtual Course
The ability to interact effectively on a team with your internal and external customers is an essential business skill. Organizations rely on cohesive teams to accomplish goals, satisfy customer requirements, contribute innovative solutions to problems, and improve the bottom-line. … read more
Managing Customer Conversations through Chat – Virtual Workshop
Consumers are increasingly turning to social media to air frustrations or grievances that they are having with a particular company. Alongside this, audiences are also looking at your social media channels to be an effective first port of call for … read more
CSPN’s 7th Annual Women In Leadership Summit
Each year, Customer Service Professional’s Network (CSPN) hosts the Women-In-Leadership (WIL) Summit to celebrate the tenacious, impactful, and successful women working to advance their teams, organizations, and communities. This year’s WIL Summit theme is Leadership Without Limits, and will feature skill-building … read more
23rd Annual CSPN Customer Experience Conference
CSPN is thrilled to announce the revival of its CX Conference, a full-day, in-person event designed to delve into the ever-evolving realm of Customer Experience. Join us as leading brands and industry experts lead discussions on the intersection of emerging … read more
Public Sector Procurement and Supply Chain Conference
Virtual - ZoomA one-day virtual symposium presented by the National Institute of Supply Chain Leaders (NISCL), the Public Sector Procurement & Supply Chain Conference features speakers including Federal leaders, Municipality CPOs, and industry experts. This one-day symposium has had an attendance of … read more
CSPN CX Conference 2025
On April 30th 2025, join us at Toronto’s iconic Old Mill for CSPN's CX Conference—a must-attend event for anyone passionate about advancing customer experience. Connect with industry experts, innovative brands, and technology pioneers as we gather to discuss the latest … read more
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