Consumers are increasingly turning to social media to air frustrations or grievances that they are having with a particular company. Alongside this, audiences are also looking at your social media channels to be an effective first port of call for … read more

The ability to interact effectively on a team with your internal and external customers is an essential business skill. Organizations rely on cohesive teams to accomplish goals, satisfy customer requirements, contribute innovative solutions to problems, and improve the bottom-line.    … read more