Municipalities
2-Day Effective Facilitation Course
The Effective Facilitation program builds a strong foundation of knowledge in both practice and theory for facilitation success. Knowing the techniques to use and how to effectively facilitate in different situations – meetings, presentations and training sessions - in today’s … read more
Levelling Up Accelerator Group – Head to Heart Leadership
Head To Heart Leadership Thursdays for 8 weeks - Starting May 9th You will LEARN to apply leadership principles in pragmatic ways, in real-life situations and circumstances. We will take from the book; "21 Irrefutable Laws of Leadership" by John … read more
Speaker Series – Introduction to Business Continuity Planning
Thursday, May 16, 2019, 1:30 PM - 3:30 PM EST Cost: $149/person Register now An interactive webinar on Introduction to Business Continuity Planning. The webinar will provide an overview of the business continuity program (BCP) process from program initiation to … read more
Customer & Employee Experience – 22nd Annual Conference
Join us for 2 inspiring days, with industry experts dedicated to helping you and your organization achieve breakthroughs in CX and EX. Here’s what to look forward to: • A bucket-list-worthy lineup of main stage speakers will break down their … read more
3-Day Certified Client Services Specialist (CCSS©) Designation Bootcamp
The Certified Client Service Specialist (CCSS©) program offers participants the tools, techniques, and effective customer service skills required in today’s demanding work environment. Whether you work in private, public, or not-for-profit organization you will take away up to date information … read more
Public Speaking Mastery
Dear Tomorrow’s Success Story, How badly do you want it? Vicki Goodfellow Duke is a professional public speaking coach, and has been teaching Public Speaking, and Rhetoric at Mount Royal University since 1991. She was a National Examiner for Speech … read more
The Extraordinary Leader Workshop
In today’s rapidly changing, highly competitive environment, the organizations that excel in their respective markets will be those whose people are most competent, passionate, and focused on delivering results. The Extraordinary Leader Workshop presents a proven framework for helping individuals … read more
Meeting of the Minds Workshop
If you are intrigued by the idea of developing your personal and professional potential, as well as that of others, you will undoubtedly be interested in Emergenetics, a proven psychometric tool used around the world but new to the Canadian … read more
The Extraordinary Coach Workshop
Leaders who coach and develop others have a huge impact on bottom-line results. In The Extraordinary Coach Workshop, you will develop the essential coaching skills that are required to be a great leader. In addition, you will learn what extraordinary … read more
Speaker Series – Three Easy Steps to Better Internal Communications
Thursday, June 27, 2019, 1:30 PM - 2:30 PM EST Cost: $149/person Register now As a municipality, your organization is focused on issues “out there” – improving situations that impact your stakeholders, delivering essential services and addressing difficult challenges in … read more
Fundamentals for Assertiveness
Become the leader everyone will follow with John Callaway; executive coach, mediator and facilitator of workplace conflict resolution and assertive communication programs. In John’s Accelerator Group you will learn techniques to have healthier conversations and improve day-to-day interactions. Developing the … read more
Free Webinar- Enhancing Asset Management with Smart City Data
The Next Wave of Innovation: Enhancing Asset Management with Smart City Data Open webinar | September 12th - 1pm - 2pm ET As smart city technologies continue to advance urban planning approaches and enhance service delivery, an emerging trend of integrating smart … read more
Free Webinar – Leading the Ins and Outs of Cognitive Diversity
Leading the Ins and Outs of Cognitive Diversity September 25, 2019 @ 1:00 p.m.EST, 2:00 p.m. AST, 2:30 p.m. NST Please REGISTER HERE for this exclusive free opportunity! This webinar address will include: •Reflective activities to connect concepts to personal cognitive … read more
Sharpen Your Leadership & Team Development
An Introduction to Emergenetics! The cost of Miscommunication is high!!! A recent International Data Corporation study puts the cost at $620 per employee in companies with 100,000 or more employees. It can soar to a whopping $4200 per person if … read more
Free Webinar – How to Overcome Conflict with Project Stakeholders
In this FREE LIVE WEBINAR, you will learn how to deal with stakeholders during high stress and complex projects. How to Overcome Conflict with Project Stakeholders Presented by: Michelle Phaneuf P.Eng., Chartered Mediator, Certified Coach, Certified Psychological Health & Safety … read more
Free Webinar – Cultivating Collaboration
I am very excited to extend this special invitation to register for Emergenetics Canada's Complimentary Webinar - Cultivating Collaboration- presented by Bridgit Parise, COO and Master Associate, Emergenetics Canada. October 24, 2019 at 1:00pmEST / 10:00amPST. Learn how to leverage … read more
Urban Economy Forum – Towards a Sustainable Urban Economy
As part of celebrations marking World Cities’ Day, 2019 UN-Habitat, International City Leaders (ICL) and the Urban Economy Forum Association will host the 1st Annual Urban Economy Forum in Toronto, Canada on October 29- October 30, 2019. The Forum will … read more
Applications to Improve Municipal Budgeting
Public Sector Digest - APPLICATIONS TO IMPROVE MUNICIPAL BUDGETING 2 PART SERIES | NEXT SESSION DATES NOV. 6TH AND 12TH - 1PM - 2PM ET In this PSD webinar series, attendees will learn how our FMW Web applications assist municipalities … read more
Free Live Webinar – Understanding the World of Change
Understanding the World of Change - free live webinar Friday, Nov 8, 2019 - 12pm Mountain / 2pm Eastern Change Happens! But leading change well is an expert skill that few have mastered. Explore what inspiring leadership looks like in … read more
3-Day Public Sector Certified Client Service Specialist (CCSS©) Designation Bootcamp
3-Day Public Sector Certified Client Service Specialist (CCSS©) Designation Bootcamp November 13 – 15, 2019 - 9:00AM – 4:30PM The Certified Client Service Specialist (CCSS©) program offers participants the tools, techniques, and effective customer service skills required in today’s demanding work … read more