18th Annual Customer Service Conference May 6th & 7th

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40% Savings for Public Sector & Not-for-Profit Organizations

Each year, Customer Service Professional’s Network (www.myCSPN.com) hosts a conference for customer service professionals.  Conference delegates include leaders from municipalities, various levels of government and corporations.  Join us to expand your knowledge in sessions presented by experts in the field, meet with exhibitors and to share stories on how to create a great customer experience.

The 2015 conference will be held at the Pearson Convention Center in Brampton.

Cocktail Reception sponsored by Interactive Intelligence, May 6, at 4:45 pm

This year we have 24 dynamic speakers, including David Forget, Manager of Quality Service and Special Projects at the Town of Ajax, and Jacqueline Spencer, Director of Retail Customer Care of the Central Region at ServiceOntario. 

Join us to learn more about:

  • How social media is changing the business world
  • Coaching for Performance
  • Building a Culture of Continuous Improvements
  • Increasing employee engagement and efficiency through Customer Service
  • Leading Influentially
  • Optimizing Workplace Performance

This conference is sold out every year, so hurry and register before you miss out.  We promise you will learn, discover, and glean new insights! The early bird registration deadline is March 6, 2015.  For more information, please contact us;905-477-5544 or [email protected]

Visit the Conference Website:  www.amazeyourcustomer.com

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