Boost your reputability. Publish your article and share your knowledge with the muniSERV community.
The muniSERV community is dedicated to educating its members about innovative new ideas and products.
Content is still king for optimizing SEO and boosting visibility and reputability for your practice/business, to your target audience. And, there’s no better way to reach municipal decision-makers directly, than to publish your articles on the muniBLOG. Best of all, it’s complementary as part of your membership!
LOGIN REGISTER
How User-Friendly Online Services Drive Citizen Satisfaction
September 12, 2023
Administration, Communications, IT & Website Design
Citizen satisfaction is not just a buzzword; it’s an essential metric for evaluating the performance of local governments. Research indicates that a staggering 72% of citizens are interested in utilizing online government services. Despite this interest, over half abandon their …
Ontario’s Minimum Wage & The Inflationary Wage Spiral
September 8, 2023
Administration, Communications, Financial, Human Resources, Legal, Newsletters for Municipalities, Planning & Economic Development, Team Building
With the minimum wage in Ontario set to increase significantly by +6.7% in October, we’re seeing many employers in this high inflation environment budgeting for increases of between 3% to 5% (or more) — much higher than the historical average …
Just what is a Municipal CAO?
June 29, 2023
Administration, Human Resources
Whenever I tell someone, I was a municipal CAO earlier in my career, I see their eyes glaze over and they slowly respond, “Ohhh??”, in a questioning tone and with a realization they have absolutely no idea what that is. …
Citizen Management Software: An Affordable 311 Alternative
Administration, Communications, Public Works
The problem: Dedicated 311 Systems are prohibitively expensive As residents increasingly demand easier access to services, the need for software solutions to meet this demand becomes crucial. However, smaller municipalities often face barriers due to the high cost of implementing …
Protect the Seniors in Your Community with Age Safe Senior Home Safety Specialist™ Training
June 19, 2023
Administration, Communications, Emergency Planning, Fire, Human Resources, Newsletters for Municipalities, Public Health/Long Term Care Homes, Security/Public Safety, Training
Keeping Seniors Safe in Their Own Homes The desire to remain in our own homes as we age has been significantly increased over the past few years. The COVID pandemic highlighted that our home is our haven. COVID …
Transparency Made Easy: How Municipal CRM Software Improves the FOIA Request Management Process
May 23, 2023
Administration, Legal, Records and Information Management
Municipalities face a complex challenge in FOIA request management (Freedom of Information Act). To find the pertinent information, staff must carefully sift through the vast amount of documentation and data, further complicating the task. Fulfilling these requests involves not only …
Would you recognize these behaviours as acts of wrongdoing?
May 3, 2023
Human Resources, Security/Public Safety, Training
A new MuniServ whistleblowing service partner in helping to maintain a healthy workplace and municipality. WOULD YOU RECOGNIZE THESE BEHAVIORS? First, understand what is going on! Differentiating between abuse, harassment, discrimination management rights and conflict situations is not always easy. …
The power of plain language in the ChatGPT age
April 6, 2023
Administration, Communications, Financial, Human Resources, Legal, Training
Does it sometimes seem that no one is listening, or even reading? Do you have a sneaking suspicion that your work is being marginalized, or even ignored? Experience and research tells us that it’s not you, or your work. It’s …
Double the Data, Double the Cost: The Price of Duplicating Your Data Entry
March 9, 2023
Administration, Financial, IT & Website Design, Records and Information Management
As a Town Manager, you are likely familiar with the challenges that arise when having to duplicate data entry across multiple, unconnected systems. Having to repeatedly input information about citizen issues, as one example, into different platforms not only takes …
About Municipal Strategic Planning
January 19, 2023
Administration, Financial, Team Building
When candidates run for municipal Council, they do so not only because they have a passion for helping their communities, but they also often have ideas and goals for the community. From my experience, the most successful municipalities are …
.png){kind=logo}
