Council
Customer Service Excellence – Maximizing Efficiency and Improving Customer Service
April 15th 12pm – 1 pm EST Customer Service Excellence - Maximizing Efficiency and Improving Customer Service AccessE11 Citizen Issue Management - Municipal 311 Software Designed for Local Government Produce better relationships with citizens through automated status updates with a … read more
How to Deal with Unhappy Bidders
The Procurement Drop-In – Monthly Call-In Show Join us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning … read more
Digital Speaker Series – Debrief is Not a Dirty Word!
bids&tenders - Digital Speaker Series - Debrief is Not a Dirty Word! Join Doreen Wong, Principal Consultant with Robinson Global Management, for a webinar shining a spotlight on public sector debriefs. Do you ever wonder why you have to give … read more
Digital Speaker Series – Supplier Performance & Management
Building a strong and productive relationship with suppliers is a key element to successful procurement. Supplier performance is a key aspect of that relationship. Laura Case will be discussing how supplier performance and management can impact your procurement process, and … read more
Digital Speaker Series – bids&tenders Information Session
Douglas Faulkner, Account Executive with bids&tenders, will be doing a high-level presentation on the functionality and features of our eProcurement platform, with time to answer any questions you may have. This thirty-minute session will cover how bids&tenders can help: Bring procurement processes entirely … read more
Managing Conflicts: When Friends and Neighbours are your Contactors
The Procurement Drop-In – Monthly Call-In Show Join us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning … read more
Customer Service Excellence – Maximizing Efficiency and Improving Customer Service
June 16th 12pm – 1 pm EST Customer Service Excellence - Maximizing Efficiency and Improving Customer Service AccessE11 Citizen Issue Management - Municipal 311 Software Designed for Local Government Produce better relationships with citizens through automated status updates with a … read more
More Speakers for the Leadership Series – Public Sector
WHAT'S NEW: NEW SPEAKER ALERT - Leadership Series: Public Sector ANNOUNCING KEYNOTE ADDRESS FROM FRANK P. ROCHON - CEO, SUPPLY ONTARIO AND INTRODUCING NEW SPEAKERS Topics on the agenda include: Procurement’s Influence on Organizational Effectiveness How have Government Agencies Dealt … read more
Public Sector Leadership Series – muniSERV & Supply Chain Canada, Ontario Institute
MUNISERV IS PROUD TO PARTNER WITH SUPPLY CHAIN CANADA, ONTARIO INSTITUTE TO INVITE YOU TO THE LEADERSHIP SERIES: PUBLIC SECTOR. Supply chain although a core function of the public sector organizations, have been traditionally treated as a back-office function. However … read more
SaskTrade Showcase – Construction and Public Works Day
SaskTrade Showcase - Construction and Public Works Day Date: June 22, 2021 Time: 8:00 to 15:00 (GMT-6) The virtual event will allow participants to meet and interact with world class public works and construction suppliers. Examples of products and services include ambulances, … read more
Free Webinar – Connecting Through Story
Topic: Connecting Through Story Description Our digital world is busy, and it’s easy to feel overwhelmed by information. How can we cut through the noise and communicate effectively? The short answer: storytelling. Research tells us people learn by relating a … read more
Public Tender Openings – Still Relevant?
The Procurement Drop-In – Monthly Call-In Show Join us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning … read more
Complimentary Webinar – Time to Modernize Your Procurement Policy?
Complimentary Webinar - Time to Modernize Your Procurement Policy? WEDNESDAY, JULY 28 11:30 EST A good procurement policy sets the tone for procurement in a municipality, ensuring everyone’s role is clear and preserving public trust. In this session we’ll look … read more
Complimentary Webinar – Time to Modernize your Procurement Procedures?
Complimentary Webinar - Time to Modernize your Procurement Procedures? WEDNESDAY, AUGUST 25 11:30 EST A good set of procedures is a must have for organizations seeking consistency, compliance and efficiency in procurement. This session will review the procurement and contracting … read more
Citizen Service Summit
Event name: Customer Service Professionals Network - Citizen Service Summit Cost: Complimentary until August 15, 2021 Register Here Description: Join public sector leaders from all over Canada to learn new strategies to digitize, personalize, and automate citizen service. This innovative … read more
Free Webinar – RFx Academy – Module 1 Review of Competitive Procurement Vehicles
Free Webinar - RFx Academy - Module 1 Review of Competitive Procurement Vehicles WEDNESDAY, SEPTEMBER 29 11:30 EST There are many different types of procurement tools, RFx documents, used to solicit bids. We’ll review RFQ, RFP, RFT, NRFP, RFSO, RFPQ … read more
CHANGE OF DATE – Free Training Webinar – Living Through a Ransomware Breach
NOTICE OF CHANGE OF DATE Due to circumstances outside our control we have had to re-schedule this free training webinar to December 17th. Our apologies for the change in date. muniSERV … read more
Find your Dream Employee in 2022
Your next hire, on us. Find your Dream Employee in 2022 with The Predictive Index® - New Talent Optimization Software from Predictive Success See the power of predictive analytics in hiring a perfect fit. Your all star candidate is in the … read more
Spotlight on the DEI Journey
Predictive Success Webinar Series Many business leaders are grappling with where to start their Diversity, Equity & Inclusion Journey - there's work to be done! Organizations like the Mennonite Economic Development Associates (MEDA) have learned that transformative change starts from … read more
Free Webinar – Learn From Municipalities Using Service Request Management Software
Join us for a free webinar Hosted by AccessE11 and OMLI, discover how these municipalities have utilized powerful service request management software to bring major improvements to their municipality. Tuesday, September 27, 2022 - 12:00 p.m. to 1:00 p.m. … read more
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