Webinar: How the Recent CRTC Update Could Impact Your Approach to Video Streaming and Meeting Management

Answering questions on selecting the right technologies for public sector organizations to improve transparency

The public sector must meet growing demands to improve transparency and accessibility as to how decisions are made.

To achieve that, many organizations opted to use the local cable company that provide streaming services. However, some cable companies are (or will be) cutting this free service due to a recent CRTC change and those organizations find themselves scrambling for alternatives.

Whether you are one of those looking for alternatives, or your organization hasn’t made a move towards video streaming or meeting management yet, do you wonder

  • What’s the next step if we don’t use cable companies for their services?
  • What kind of streaming services are there and which is right for us?
  • How do we take transparency to the next level by integrating meeting management?

If so, then this webinar is perfect for you!

Join us and our trusted Canadian technology partner iSi Live as we walk you through:

  • The landscape of video and internet publishing, and how it impacts you;
  • The 3 main types of video streaming;
  • How closed captioning works and its importance;
  • How video management and meeting management comes together; and
  • A quick case study to tie everything together.

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Webinar: How the Recent CRTC Update Could Impact Your Approach to Video Streaming and Meeting Management

October 18, 2017,1:00 pm – 2:00 pm EDT

Answering questions on selecting the right technologies for public sector organizations to improve transparency

The public sector must meet growing demands to improve transparency and accessibility as to how decisions are made.

To achieve that, many organizations opted to use the local cable company that provide streaming services. However, some cable companies are (or will be) cutting this free service due to a recent CRTC change and those organizations find themselves scrambling for alternatives.

Whether you are one of those looking for alternatives, or your organization hasn’t made a move towards video streaming or meeting management yet, do you wonder

  • What’s the next step if we don’t use cable companies for their services?
  • What kind of streaming services are there and which is right for us?
  • How do we take transparency to the next level by integrating meeting management?

If so, then this webinar is perfect for you!

Join us and our trusted Canadian technology partner iSi Live as we walk you through:

  • The landscape of video and internet publishing, and how it impacts you;
  • The 3 main types of video streaming;
  • How closed captioning works and its importance;
  • How video management and meeting management comes together; and
  • A quick case study to tie everything together.

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Develop Your Assertive Voice

Develop Your Assertive Voice – Half-day Workshop on Wednesday, November 29th

Assertiveness and self-confidence are crucial for success in life and in business.  It will mean the difference between feeling energized and feeling confident to take on day-to-day challenges,  and feeling low self-worth, diminished confidence and challenges when communicating with others.  This can cause one to experience many cascading challenges, especially in the workplace and manifest in other ways such as: absenteeism, depression and physical illnesses. 

That said, given an opportunity to explore what assertiveness is, how to recognize one’s own strengths and start to gain self-confidence, can be the first steps to building on these skills and behaviours.

Register or learn more at: http://www.sparkyourvitality.com/product/develop-your-assertive-voice/

 

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Free Webinar: Assert Yourself with Ease

Free Webinar: Assert Yourself with Ease!

Do you or someone you know, find it difficult to ask others for what you want or need, have trouble speaking up at work?

Is it impacting how you feel?  Do you feel it holds you back in your career or your business?  Join us and learn a few simple, yet effective tips for asserting yourself…

In this webinar, we will explore: – how to speak up and be heard – how to feel confident and strong, when asking for what you need or want. – using positive self-talk and i-messages to find your voice, even in a difficult situation.

Register for this Free Webinar: https://zoom.us/meeting/register/1f50f90e33100bc8cde7dc3c8da9331e   

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PROTECTING YOURSELF FROM TERROR

The face of terrorism has changed radically in the last few years.  Attacks are no longer planned years in advance and identifiable to law enforcement through chatter and trends, they are now carried out by lone wolves that give no precursors to the sinister events they are planning.

In the wake of the terrorist attack in Edmonton, here are a few tips to protect yourself and your loved one in the face of a similar attack:

1.   Protect your Family

Remember the fire drills and the lockdowns we did as kids in school?  Families have similar drills, just in case.  What would you do and where would you meet up if you found yourself in the middle of an active shooter scenario?  It’s scary, but it’s the reality your children are living in and they need to be prepared.  Talk it through in advance and answer all questions they may have. 

The best way to prepare kids for any terrorist attack is to utilize the LOOK AND LISTEN technique.  Teach your children to be aware of their surroundings by looking and listening, if something sounds different or looks out of place, that is their warning sign that something is wrong.  Practice with them on every day activities by asking them questions about what they are seeing and hearing, it will develop their sense of observation and fine tune their awareness instincts.

2. Invent a code word and shout it to help find your family members

Sit around the table with your family and choose a word that is unique, remember, in an attack, everyone will be shouting words such as names, mom, dad etc.  In the event of an attack, shout the word numerous time to find your loved one in the chaotic aftermath.

Always protect your senses

When you go out to events or just around the city in your normal daily activities, don’t wear sunglasses that obstruct your full view of your surroundings, or that compromise your depth perception.  Avoid wearing earphones blasting music so loud that you can’t hear the siren of a fire truck as you are crossing the street, or the screams of pedestrians who spot a moving vehicle barreling your way.  Always keep your senses sharp, they are after all your mechanism of identifying danger and let’s be honest, a second or two of warning can make the difference between life and death.

4.  Protect your access to escape

Note when you are in public, besides the front door, where are the emergency exits?  Like the flight attendants advise onboard a plane, sometimes, your closest exit is behind you.  This includes stairways and alleyways if you are outside.  If you are in a group, designate someone in your group to remain alert to activity in and around the exit routes.

5.  Read People

When we were kids, we were told to not look at people that were displaying odd behaviours, keep our heads down and keep walking fast.  That was the way we were taught to avoid conflict and any threat.  Today, reading people might be the best way to assess threats around us.  The experts say “If a terrorist is about to carry out an attack, they will be acting strangely.  They will be frightened and scared and sweating”.

Keep your eye out for little things, like if it’s a hot summer’s day and someone in the crowd has a thick jumper on, that should raise your concerns.

In the case of a vehicular terrorist attack, follow the next steps to stay safe.

6.  Face traffic when walking along the street

Vehicle attacks like the one that happened in Edmonton and the UK are not easily preventable.  Your best bet for survival is to see the attack coming as soon as possible and take evasive action.  If you are walking along the sidewalk with your back facing traffic, you can be run down very quickly from behind without much warning.  It’s better to face oncoming traffic.  That way, if a car hops the curb and starts barreling towards you,  there may be enough time to avoid it or run inside a building for protection.

7.  If you have a choice, always walk on the side of the street where there are parked cars or vehicle blockades

Some areas have vehicle blockages to prevent cars from driving onto the sidewalks.  Whenever possible, walk on the sidewalk that has those protective features.  If those aren’t available, use the next best thing, parked cars.  A street lined with parked vehicles will make it hard for a terrorist to get up on the sidewalk with his vehicle.

Always remember the following:

THINKPlan ahead and discuss strategy

ASSESS: Immediate options

ACT: Decisively: Take chances early

AWARE: Be aware of exit points and cover, of your surroundings and of people around you.

Our world is changing fast and we need to adapt to the new threats we are facing in a proactive manner and not solely in a reactive one.

www.focusinvestigations.net

 

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How do you find your perfect Training Partner

How do you find your perfect Training Partner?

by Ken Kavanagh, Founder & CEO of Orion Learning

Ask training organizations these seven questions and you could find the training that fits your expectations and needs.

Finding the right training organization to help you achieve your learning and development goals is not easy. It’s more than just hiring someone who says they have the materials that meet your needs, you need to find out about them and their material. Here’s some questions that you should ask to make sure you’re hiring the right training organization and getting the right content for your training goals:

  1. Are you accredited? Would you sign up for an online degree course with a college you knew nothing about? Nor would I! By going to an Accredited Training Organization (ATO) you’ll go to a recognized organization, on a recognized course and get a recognized qualification. The accreditation process assesses the competence and reliability of training organizations and the knowledge and skills of the trainer.
  2. What’s your track record? When you’re investing good money in training, some timely research can help ensure it’s money well spent. Find out how long an ATO has been in business. Ask for pass rates, evidence of success, testimonials and for a client portfolio; that way you’ll be sure that it has the depth and breadth of experience to understand your business.
  3. What kind of expertise do your trainers have? Just as you’d do background checks on potential employees, so you should verify the quality of an ATO’s trainers. Check who trained them, check they haven’t just passed a training course themselves (yes, it happens!), check they’ve got real-world experience and make sure support tutors can answer questions (inexperienced trainers hate them!).
  4. What kind of learning experience can you offer? Let’s face it, training can be like going through a sausage machine. So pick ATOs offering learner-centred courses designed to help you retain training and deliver change in the workplace. Look for quality materials, newsletters, downloads, video tutors, full tutor support, exam simulations so you can assess progress, mobile games, forums, blogs, social networking through sites like Twitter and Facebook as well as the chance to try the course before you buy it. People live and work in a rich, multi-media technological world and ATOs should be able to reflect that in your learning experience.
  5. How flexible is your learning delivery? Geography, time and budget can limit an individual’s or a company’s ability to go or send people on classroom courses so it’s worth hunting around for the ATO that gets this and provides a choice of delivery methods to suit you. Classroom learning should be supplemented by blended, mobile, live virtual classroom, digital learning and social learning to optimise costs, time, and of course, learning. If you’re new to digital learning, there are some simple steps you can take to make sure that your training project goes to plan.
  6. How much is it going to cost and what do I get for my money? It’s the old story: you’re on a great course and then they hit you for things you thought were included in the price. A committed ATO will go that extra mile. Our service holds your hand through creating the right set of courses for digital learning so that you capitalize on the experience and maximize your Return on Investment. They’ll take care of everything from designing your programme, and tracking and reporting learner progress, to organizing exams.
  7. What development opportunities can you offer? People and organizations want opportunities to grow. They want to develop their skills, careers or the business. A good look at an ATO will tell you if it’s a one-trick pony or if it will stay the course and grow with you. Ask yourself if its programmes complement each other and if it develops new courses and services and ways to deliver and support them.

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Orion Learning, a global leader in providing accredited internationally recognized learning solutions. Our learning solutions include a robust learning management system (LMS), thousands of hours of learning content covering 16 learning categories including certification courses and examinations such as Project Management, Change Management, Financial Management, Risk Management and Service Management.

Get Certified, Get Trained and Get Started with Orion. More information on Orion solutions can be found at www.orionelearning.com

 

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Free Webinar – Manage Your Calendar

A more holistic approach to time management and reducing day-to-day stress.

We know there is an art to time management.  How is it that some people get so much done every day, while others struggle with getting through even a few tasks each day.  Well, as the saying goes, how we do one thing is how we do everything.

In this webinar, we will touch on some of the key factors to managing your calendar, paying attention to ‘what makes you tick and more importantly, what allows time to tick away.

Register today!

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The Power and the Peril of the Privilege Clause

The Power and the Peril of the Privilege Clause

by Lindsay Parcells LLM, LLB, MBA

As procurement professionals know, Canadian courts have established a clear duty on the part of owners and respondents to respect the terms of ‘Contract A,’ which includes a duty by owners to reject non-compliant bids and proposals. This included duty is based on the notion that it would make little sense for bidders and proponents to expose themselves to the risks associated with the competitive process if the owner was allowed to then ignore that process and accept a non-compliant response. Failing to reject a non-compliant response and subsequently awarding ‘Contract B’ to a non-compliant respondent may result in a claim for damages by an unsuccessful respondent who submitted a compliant bid or proposal. If that claim is successful, damages will be awarded both for the unsuccessful respondent’s lost profit and, usually, for at least a portion of their legal costs. Owners that fail to reject non-compliant bids and proposals may therefore end up paying twice for the same goods or services that were procured – once to the company they awarded it to, and once to compensate the company they should have awarded it to, had they followed their own rules.

To protect against liability, owners will often include privilege clauses in their procurement documents. A privilege clause is a provision in the RFX that gives the owner a specific right or ‘privilege’ in the procurement process, typically the right to accept or reject any response in its discretion or the right to waive defects. Privilege clauses may also give the owner the right to negotiate with respondents, to communicate for clarification purposes, or to rectify ‘minor deficiencies.’ As litigation escalates and challenges become more frequent, we see a corresponding increase in the number and variety of privilege clauses owners choose to insert.

Privilege clauses are useful tools that give owners flexibility and discretion in the procurement process, and they can be particularly beneficial for owners in more complex procurements where there are uncertainties that may be difficult to predict. For example, in a procurement where an owner is seeking proposals for a project that requires complex technology, it may be beneficial to retain the flexibility to allow for further discussions with proponents after initial proposals are reviewed, leading perhaps to a final BAFO stage based on revised specifications.

Generally speaking, the more complexities and uncertainties in the procurement, the more likely it is that privilege clauses need to be included. Owners should, however, remember the benefits of moderation in using privilege clauses. Notwithstanding the advantages of the flexibility provided by privilege clauses, owners should also remember that, in general, there is a direct correlation between the prices received and the number of privilege clauses, as respondents factor in the uncertainties created by privilege clauses and include a ‘risk premium’ in their pricing. Worse still, they may even decline to participate if the opportunity is too uncertain.

Owners should therefore include only those privileges necessary for dealing with the specific uncertainties and complexities of the procurement under consideration, remaining mindful of the impact this may have on the competitive tension. An owner should decide whether a privilege clause is “nice” or “necessary” to have, and include only the latter.

Privilege clauses, in common with all other aspects of issuing and administering procurement processes, should be exercised fairly and in good faith. Remember that discretion is a double-edged sword: it leaves room for flexibility, but owners should expect to be challenged on why they did or did not exercise the discretion in any given case.

Joining NECI’s Instructor Team in 2016, Lindsay Parcells practices local government law with Lidstone & Company, Barristers & Solicitors, a firm specializing in local government law with offices in Calgary and Vancouver. Lindsay has been practicing law since 1991 in Alberta and British Columbia. He completed a Masters’ degree in Municipal Law from Osgoode Hall Law School in 2009 and a combined Bachelors of Laws and Masters of Business Administration degree from Dalhousie University in 1991. In addition to his practice in procurement law, Lindsay also advises clients in municipal law, land use, real property and corporate and commercial matters. Lindsay is a past Chair of the Municipal Law Section of the BC Branch of the Canadian Bar Association and currently serves as vice-chair of the National Municipal Law Section of the Canadian Bar Association. He can be reached at [email protected].

Readers are cautioned not to rely upon this article as legal advice nor as an exhaustive discussion of the topic or case. For any particular legal problem, seek advice directly from your lawyer or in-house counsel. All dates, contact information and website addresses were current at the time of original publication.

National Education Consulting Inc.

Phone: (250) 370-0041     Toll Free: (888) 990-7267

[email protected]

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“Smart Contracts”: Magic, Myth or Misnormer?

“Smart Contracts”: Magic, Myth or Misnormer?

by Paul Humbert

The potential to use blockchain technology to create so-called “smart contracts” for a variety of commercial transactions has been much in the news lately. Some see the objective as using the self-executing code of a blockchain to automatically create and implement a transaction, thereby increasing efficiency by avoiding the time, effort, expense, and burdens of negotiating and implementing “paper” contracts.

I am no expert on blockchain technology. My understanding is that a blockchain is essentially a database that keeps records in “blocks”. Each block is timestamped and linked to a previous block and once recorded are designed to be secure. They act as a shared distributed digital ledger (on either a private or public peer-to-peer network) that can record and update transactions chronologically and publicly. It could also be used to trigger transactions automatically, i.e., if some event occurs, then some action is triggered.

Blockchain is the technology underlying cryptocurrencies such as Bitcoin and one of its major attributes is the security of the transaction. As expected, this nascent technology has attracted a lot of attention in many industries seeking to apply blockchain in a variety of contexts including as a means to save time, reduce costs, increase security, and track the ownership of assets.

There is huge potential for the application of this technology including in the fields of finance, manufacturing, and supply chain management. For example, blockchain technology could ensure a chain of custody to guarantee that goods being sold are not counterfeit or that produce is in fact organic. There is also the potential to have machines interact in what might seem like a very contractual manner, e.g., machinery could authorize and pay for its own maintenance, repair or recharging as the need arose. It’s all very new and, like any new application of a developing technology, challenges and uncertainties remain.

Against this background, the term “smart contract” has entered the picture. As Confucius so wisely stated, “The beginning of wisdom is to call things by their proper name.” The term “smart contract” doesn’t help and is the beginning of confusion, not wisdom.

The problem with the term “smart contract” in the context of blockchain technology starts with the word “smart”. To me, being “smart” means applying learning and experience to make good business or personal decisions or choices. For example, I like to think that my students get smart (or at least smarter) about how to structure and manage commercial transactions as a result of taking my course on contract management.

Using blockchain technology to create “smart” contracts, would require a very substantial exercise in putting into code all the nuances of language and the law, including statutes, treaties, conventions and court decisions. There is an old saying among attorneys that “No matter how flat you make the pancake, there are always two sides.” Some people see this as unavoidable ambiguity due to the nature of language. I see it as necessary flexibility given the complex ways in which people need to interact and communicate. And if an ambiguity does present itself or if some scenario occurs that was not anticipated by the parties to a contract, the general intent and objective of the contract can be ascertained by the parties through negotiation (or if need be by the courts or some other dispute resolution mechanism) by applying legal principles and precedent in the context of what is reasonable under the facts and circumstances. Will taking language and the law and translating it into computer code make it easier to address complex issues? Aside from the challenge of doing so, there is the very real risk that “bugs” in the code could yield unintended consequences. I think most would agree that bugs in such a complex coding effort would be inevitable. “Garbage in garbage out” as the saying goes. And what about a scenario where certain information is not provided in the blockchain, i.e. an error of omission? How would code address that?

I have yet to discover a “smart” machine despite the efforts of skilled programmers and code writers. Moreover, despite being called “smart” most machines (e.g. smart TVs, smart cars, smart phones, etc…) are not really “smart” at all. You may be born with a certain level of innate measurable “intelligence”, but you get “smart” as a result of learning, making mistakes, and then adapting your experience to future behavior. Most machines or appliances labeled as “smart” are simply connected to the internet. To me that does not make them smart. Will blockchain technology breathe the ability to think into the code that will create “smart” contracts?

Despite warnings from Bill Gates, Stephen Hawking, and Elon Musk on the dangers of artificial intelligence (“summoning the demon”), we can sleep peacefully secure in the knowledge that for the time at least machines are safely dumb. Perhaps a few machines (smart bombs?) are capable of making adjustments that resemble human decisions, but we are a long way from autonomous machines or technology taking over the world.

Putting the word “contract” after the word “smart” doesn’t help. The definition of a “contract” is deceptively simple, namely: “An agreement between two or more parties creating obligations that are enforceable by law.” Black’s Law Dictionary. This small group of words is simultaneously clear yet complex; obvious but nuanced. In fact, it is simply not possible to completely define the term “contract” in a sentence or two. Any short definition requires further explanation of the underlying principles and facts under which a contract can be created, changed or ended.

So, what is really meant by the term “smart contract”? There is room for both confusion and competing definitions. It would appear that many people use the term “smart contract” to mean essentially blockchain technology that uses code to create and administer a legally enforceable agreement. By the press of a button, could we eliminate the time, treasure and headache of the hard work of negotiating contracts, not to mention putting all those boilerplate scriveners out of work? Seems unlikely. Could some savant make the “smart” contract so “flat” that controversies would never occur? Even if the code operated precisely as intended, yet a party was disappointed, could you envision a scenario whereby the disappointed party would claim not only error, but fraudulent inducement, unjust enrichment, superior undisclosed knowledge, bad faith, violation of public policy, promissory or equitable estoppel and run to the nearest friendly jurisdiction?

The law makes it easy to enter into agreements as long as the elements of offer, acceptance, consideration, indicating a meeting of the minds for some lawful purpose are met. However, there is a huge variety and different types of contracts. In addition, the importance of individual facts and circumstances pertaining to a particular transaction as well as how the parties choose to allocate risks and responsibilities cannot be overstated. That’s not to say that certain simple circumstances could not be coded to be “self-executing”. Certainly, payment could be programmed by code to occur immediately upon delivery and acceptance (after due inspection of course) of goods or services. But, rather than try to translate into code an endless variety of contractual transactions with so many permutations and combinations of outcomes, why not simply combine some simple “black and white” code-driven scenarios (like payment for conforming goods or services) with traditional legal language reflecting the rights, risks, and responsibilities according to each party’s capabilities and risk tolerance.

Moreover, a contract consists of many respective rights and responsibilities as well as the assumption of certain risks. How the parties choose to allocate those risks via the sometimes very complex contractual language used in indemnification clauses, insurance provisions, restrictions on the use of information, limitations of liability or other such language allocating risks and responsibilities between the parties varies. These and other factors may be a limitation to the application of so-called “smart contracts”.

That’s not to say that blockchain technology has no role in facilitating transactions. It can be a real game changer for many industries, including supply chain management. Tracking and recording the quantity, quality, certifications and transfer of goods as well as sharing information about products, together with the greater transparency, scalability and security are among the benefits of using blockchain technology. However, let’s avoid blockchain fever and not let the magic of blockchain trespass into fever and myth.

Readers are cautioned not to rely upon this article as legal advice nor as an exhaustive discussion of the topic or case. For any particular legal problem, seek advice directly from your lawyer or in-house counsel. All dates, contact information and website addresses were current at the time of original publication.

Paul Humbert is president of The Humbert Group, llc and provides consulting services on process improvement and transactional matters. He has co-authored several books for use in contract development and implementation, project management, and process improvement. They include: Playbook for Managing Supply Chain Transactions with Desktop Tools, References and Sample Forms; Contract and Risk Management for Supply Chain Management Professionals; and Model Contract Terms and Conditions with Annotations and Case Summaries. This article originally appeared on the European Financial Review site on December 28, 2015. It has been edited for style and is reprinted by permission of the author.

National Education Consulting Inc.

Phone: (250) 370-0041     Toll Free: (888) 990-7267

[email protected]

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What’s a GPO and Why Should You Care?

What’s a GPO and Why Should You Care?

by Lise Patry BA | Sc | LLB | ICD.D | NECI Instructor| Patry Law

A group purchasing organization, or ‘GPO’, is an entity whose fundamental purpose is to allow its members to combine their purchasing power to benefit from volume pricing for goods and services. In addition to reduced prices, buying through a GPO can shorten the procurement cycle, save staff time and help entities avoid the risks associated with a public procurement process.

In Canada, GPOs have become significant players in the health care and education sectors. Beyond these sectors however there appears to be scarce take-up for GPOs and one has to ask why?  

Perhaps it’s because of the historical lack of clarity around whether public procurement rules allow public sector entities to use GPOs. The Agreement on Internal Trade (AIT) only addresses GPOs (which it refers to as “buying groups”) in a cursory fashion in the annexes applicable to Crown corporations and MASH sector entities. Beyond the AIT, it’s rare to find references to GPOs in government procurement frameworks, which creates uncertainty as to their legality or acceptability.

The Canada Free Trade Agreement (CFTA) clarifies the rules around using GPOs, making it easier for public sector entities to add GPOs to their menu of sourcing options. The buying group provisions in the CFTA apply to all covered entities; governments, Crown corporations and MASH sector. When purchasing through buying groups, like the AIT, the CFTA requires that covered entities ensure the procurement process is carried out in accordance with the CFTA but the CFTA introduces an exception to this rule where the entity has little or no control over process. Covered entities using GPOs are required to publish a notice of their participation with a GPO at least annually on their tendering website.

With the CFTA explicitly recognizing the acceptability of using buying groups, procurement officers would be remiss not to explore adding GPOs to their menu of sourcing options. Before doing so, however, it’s important to check with legal counsel to ensure the organization’s procurement framework allows the use of GPOs. If the policy framework allows it, before moving ahead it’s equally important to analyze the pros and cons of using a GPO as there is no ‘one size fits all’ for sourcing options in procurement; GPOs may generate significant benefits for some organizations but not for others.  

Watch for future articles on this topic, including the next in this series that examines the pros and cons of using GPs in procurement.

Lise Patry, an instructor with NECI, is a lawyer and former business executive with a strong background in technology and more than 20 years of business and legal experience in the public and private sectors. As principal of Patry Law, in addition to general law, she offers virtual counsel services and specialized expertise in contracts, licensing, government procurement and corporate governance. She can be reached in Ottawa at 613-833-7488 or [email protected].

Readers are cautioned not to rely upon this article as legal advice nor as an exhaustive discussion of the topic or case. For any particular legal problem, seek advice directly from your lawyer or in-house counsel. All dates, contact information and website addresses were current at the time of original publication.

National Education Consulting Inc.

Phone: (250) 370-0041     Toll Free: (888) 990-7267

[email protected]

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