Are You In the Zone?

Interpreting the Province’s Covid-19 Safety Zones

Everyone is becoming more familiar with the Ontario government’s colour-coded system to illustrate the level of restrictions being implemented in each region’s public health unit to limit the spread of Covid-19.

The province and public health units are doing a great job providing guidance, communication, and online resources to understand these requirements. However, it can still be confusing to navigate as each health unit independently moves its region through different restriction levels and in some cases adds additional requirements beyond the baseline measures established at the provincial level.  This is creating a changing landscape of restrictions which will vary based upon industry and/or location. 

In the case of municipalities with community centres, recreation facilities and arenas, additional distancing, safety plan and hygiene measures are required. And in some instances, a regional health unit may issue additional ‘recommendations’ that are not otherwise required in equivalent safety zones but are urged to promote safety.  For example, some health units are now recommending that municipalities introduce measures to prevent attendance by organizations and persons from areas with higher rates of COVID-19 transmission than their own region.  For example, the Peterborough Public Health unit (currently a Yellow Zone) has issued such an advisory to municipalities in its region urging such a restriction on organizations booking facilities from outside their Zone (this would cover anyone looking to book a facility who is coming from a Zone currently designated by public Health authorities as Orange, Red or Grey).

A common requirement for employers in Yellow or higher levels of restriction is the implementation of a “Safety Plan”. While it is only required if your organization fits into a specific category (namely, restaurants, bars and food or drink establishments, sports and recreational facilities, meeting and event spaces, retail businesses located in malls, personal care services, gaming establishments, cinemas and performing arts facilities), we have already seen this requirement expanded in some regions.

For example, if your organization isn’t within one of the above categories, a Safety Plan is not strictly required, however some public health units (such as Durham Region) have required Safety Plans for all retailers in their Red Zone, not just those within shopping malls.  This is a higher standard than the provincial baseline but one that employers must remain informed about.  Of course if your region enters a Grey (Lockdown) Zone you must have a Safety Plan in place regardless of sector.

For these reasons, you may want to draft a Safety Plan even if your organization does not require one at this point in time.  While health authorities always try to give advance warning, sometimes the rapid development of a region’s transmission rate or transmission pattern requires action with very little notice. A downloadable Safety Plan template is available here: https://www.ontario.ca/page/develop-your-covid-19-workplace-safety-plan.

While the recent arrival of vaccines brings hope, the road to safe recovery still remains long.  In the meantime, we are all well advised to follow the Scout’s motto.  Be prepared.

Not sure if your Municipality is Protected?

We look after your Policy Manual, Employment Agreements, government-mandated compliance training and more.  We have you covered – we are Your HR Department.  SHRP provides full-service Human Resources support including Job Evaluation and Pay Equity planning in addition to best-in-class HR solutions and management consulting services on a project, or ongoing basis.

Contact us anytime.

Matthew Savino, B.A., LL.B., C.H.R.E.

Managing Partner & Senior Consultant

SHRP LIMITED

925-550 Skyway Drive (Airport Road)

Peterborough,  Ontario  K9J 0E7

705-400-7145

[email protected]

www.savinohrp.ca | www.hrlive.ca

 

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A Municipality’s Culture: Performance-Values Management

This cloud-based Human Resources Information System (HRIS) platform is two dimensional.  Specifically, the municipality’s Performance Expectations and also the municipality’s Cultural, Behavioural, and Values Expectations.

This HRIS platform measures and focuses on an employee and/or manager successfully achieving the municipality’s performance expectations and also their alignment with the culture, values, behavior expectations of the organization.

This, information-rich HRIS provides a centralized, user friendly, comprehensive system of employee information to provide managers and employees with several dimensions of support and develop progress information such as their individual action plan and goal management; 360 degree feedback; individual modifications required; recognition and celebration of their achievements; and several other key performance indicators (KPI) critical to achieving one’s fullest potential in the organization as an employee and/or manager during their employment journey or during onboarding.

The result is to achieve continuous feedback to facilitate clarity of purpose, understanding, and the integration of a plan of action between a manager and an employee; inspiring staff since they feel engaged, supported, and coached on becoming more successful; employees feeling that their viewpoints are respected during a development and coaching process; increases employee workplace satisfaction; increases retention of high performers; identification of areas where an employees needs support to become more successful within the organization; and provides a “Performance-Values Matrix” diagram showing an employee and their manager where the employee is positioned on achieving the performance expectations and the cultural/values/behavioural expectations of the municipality.

 

 

If you would like more information, feel free to contact me or visit the Cultural Tools tab of our website https://crossculturalconnecting.com where additional information is provided as well as a link to a demonstration video.

Bill Dennis, B.Com., MBA, CSP(Distinction)

President & CEO, Cultural & Generational Training                                                         

Burlington, Ontario     

[email protected]    https://crossculturalconnecting.com   

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Part 3 – How much Space is enough?

girls with masks beside each other

How much Space is enough?

It was hot and humid day in Bujumbura, Burundi.

The mini-bus was loaded and we were ready to drive to our destination in Ijenda. 

To our surprise the bus stopped to pick up some more passengers even before we left the city. The air in the bus got warmer as we crowded together.

We continued our trip upcountry.

Over the next few hours the bus made multiple stops. More people got on, but nobody stepped off.

We were amazed how many passengers managed to squeeze into that bus before we arrived at our destination. The bus was way beyond fully loaded. The closeness cramped our North American sense of personal space.

Growing up, we all learn about appropriate physical space.

COVID-19 has expanded our personal space even more.  Two meters is the new normal. This brings new challenges.

With Social Distancing policies in public areas we have lost what is called Personal Distance Space.  Generally, the North American sense of space suggests the following rules apply:

    Intimate Distance (touching to 45cm)

    Personal Distance (45cm to 1.2m)

    Social Distance (1.2m to 3.6m)

    Public Distance (3.7m to 4.5m)

Previously we would have conversations in public within the Personal Distance Space.There are some key reasons this is such a vital space. Here we can better hear the other person, pick up expressions and notice their eye movements in more detail. The use of handshaking was a way of appropriately entering into this Personal Distance Space in order to initiate a more personal connection.

Here are two key concerns to be aware of in the present reality:

Without the handshake we need to establish a connection without entering the Personal Distance Space.

Increased distance and masks are making it difficult to pick up the nuances of what the other person is communicating. This means we will need to ask more questions.

Listening has become more important with the loss of the visual cues.

Since public speakers are even further removed from their audiences they need to adjust in a number of ways. It may be necessary to adapt some of these techniques in order to communicate across the gap. For example:

            – our gestures may need to be more pronounced

            – be aware that our words don’t have the supporting facial expressions

            – speak more clearly, watch our tone and increase volume

            – appropriate eye contact is going to be essential

            – be more patient with each other, as we are learning to communicate in a new way

By the way, we thoroughly enjoyed the trip. The atmosphere on the bus was positive and people were enjoying themselves.

This is a reminder that it is possible to adjust to new spaces and still communicate effectively if we have the right attitude and skills.

Is your team being challenged by social distancing?

If you want to improve your communication and presentation skills, let’s talk.

We offer great team building workshops to improve your communication.

Eduardo Heinrichs

[email protected]

 

 

 

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Free Webinar – Workplace Stress – From Bandaid to Real Aid

Workplace Stress: From Bandaid to Real Aid – Executive Briefing

In this informative 30-min webinar you will:

  1. Learn about the 7 areas of organizational stress. Each of which can be measured, and is within your control!
  2. See the power of actionable data.
  3. Discover 3 key action items you can do right now to reduce stress in the workplace.

All participants will receive a “10 Ways to Increase Your Emotional Intelligence” ebook + a special offer.

Join Sophie Mathewson, PCC of Prism Group Int’l in this eye-opening briefing where you will clearly see that there are many workplace stressors that can be identified and quantified and may validate or invalidate current beliefs.

Register Here 

 

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Public Tender Openings – Still Relevant?

The Procurement Drop-In – Monthly Call-In Show

Join us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning questions!

Complementary Webinar – Session #6 – Public Tender Openings – Still Relevant?

Why is it that most municipalities are still opening bids in public when other public tender openings are not? Join us for this interactive session on whether this practice is still relevant in an age of COVID and international trade agreements.

What You’ll Learn: What public openings are still relevant today vs. not and reasons to reconsider your approach.

Register here

This is one of six (6) complimentary training sessions on municipal procurement.  Be sure to check out the others here.

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Managing Conflicts: When Friends and Neighbours are your Contactors

The Procurement Drop-In – Monthly Call-In Show

Join us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning questions!

Complimentary Training Session #5 – Managing Conflicts: When Friends and Neighbours are your Contactors

It’s a problem most municipalities face at one time or another – municipal staff purchasing goods and services from friends and family.  This practice can lead to public mistrust and erode value for money in procurement. This session will provide tips and tricks for managing these situations.

What You’ll Learn:  Tips and tricks for managing conflicts of interest in procurement.

Register here

This is one of six (6) complimentary training sessions on municipal procurement.  Be sure to check out the others here.

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How to Deal with Unhappy Bidders

The Procurement Drop-In – Monthly Call-In Show

Join us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning questions!

Complementary Session # 4 – How to Deal with Unhappy Bidders

The CFTA and CETA have provided unhappy suppliers with new legal rights and remedies including a right to a debrief and new avenues of complaint.  We’ll look at the do’s and don’ts of handling bidder complaints.

What You’ll Learn: Why you should offer debriefings and tips on how to effectively manage complaints to head off future litigation.

Register here

This is one of six (6) complimentary training sessions on municipal procurement.  Be sure to check out the others here.

 

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Making Procurement Work in Your Small Municipality

The Procurement Drop-In – Monthly Call-In Show

Join us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning questions!

Complementary Online Training – Session #3 – Making Procurement Work in Your Small Municipality

Doing procurement without procurement staff? This session is designed for you. In this session we review a checklist of items that small municipalities should have in place to operate a do-it-yourself procurement model while managing legal, operational and reputational risks associated with procurement.  

What You’ll Learn: Building a governance framework that facilitates a DIY model for procurement.

Register here

This is one of six (6) complimentary training sessions on municipal procurement.  Be sure to check out the others here.

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Finding Efficiencies in Procurement

The Procurement Drop-In – Monthly Call-In Show

Join us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning questions!

Complementary Training Session #2 – Finding Efficiencies in Procurement

Done poorly, procurement can be a time and resource consuming activity. This session will provide low-lying fruit strategies to streamline procurement efforts while still ensuring compliance.   

What You’ll Learn: Common strategies used to streamline procurement and lower transaction costs.

Here’s an article from the Toronto Star on how the Municipality of Brockton recently updated its procurement policy to find efficiencies.

Register here

This is one of six (6) complimentary training sessions on municipal procurement.  Be sure to check out the others here.

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Everything You Need to Know about Municipal Procurement in 30 Minutes

The Procurement Drop-In – Monthly Call-In Show

Join us for an interactive 30-40 minute presentation on relevant topics in by experts who work in the field of municipal procurement. Stick around after each session to get answers to your burning questions!

Complementary Training Session #1 – Everything You Need to Know about Municipal Procurement in 30 Minutes

A 30-minutes overview of all you need to know about municipal procurement law, including key common law principles and the main trade agreements and where the risks lie for municipalities.

What You’ll Learn: Key principles of municipal procurement law and common pitfalls to avoid!

Register here.

Note:  This is a series of six (6) complementary training sessions on municipal procurement. Be sure to check out the others here.

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