Security Risk Assessments; high level breakdown

Critical Infrastructure Protection

Security Risk Assessments are a vital insight into your organizations security gaps, vulnerabilities and most importantly strengths. To not dive too deep into the technical structure and methodology of a comprehensive Security Risk Assessment, we provide this brief and mostly non-technical article to break down the basic components.

Recognize – more commonly stated as Identify the hazards or risks. Before you really can do that, you need to know and understand the difference between what a hazard is and what a risk is. A hazard is “something” with the potential to cause you, your organization, your employees, your reputation harm. A risk that “likelihood” of that harm actually happening.

Impact – more commonly known as deciding who is going to be harmed and how. Who’s going to feel it, how is it going to happen? Almost like trying to figure out whether or not it is the butler in the den with the candlestick …for those who appreciate a good game of Clue.

Bump – So you’ve recognized the hazards and risks and you’ve figured out where the impact is going to be. Now what? Now you have to protect it or at least put some form of management or control piece in to either slow it down or stop it completely from happening and affecting you. The virtual or very much physical speed bump.

Note it – Write it down, digitally record it, take pictures, tell a few people. Do what you need to, to record it. Why…because you want to monitor your success. You want to know that the bump you’ve put in place is working or needs to be re-recognized because the impact may have changed. It’s also due diligence. You can show that you know that there is or was something that raised whatever level of concern, you thought about it, did something about it and continue to watch it.

Recognize it again – Plan the Work. Work the Plan. Once you’ve done the assessment you need to do it again. You need to understand what is working, what has changed, what is new and what are you doing about it.

This article is to serve as a high level awareness tool. Unfortunately it doesn’t remove the complexities of your operation or the complexities of the security risk assessment. But boiling it down to it’s barest components allows you to understand the varying phases or steps that are taken during a security risk assessment. It’s important to note and understand that each of these components can be expanded and contracted as necessary to have a myriad of steps or components within each of them.

Nevertheless it all falls back to these high level principal components.

Should your Municipality be open to exploring the need, the application and benefits of a Security Risk Assessment, contact Michael White Group today, and we will be happy to answer your questions or provide quotations.

Share

Webinar Series – Get Ready for 2021 AODA Deadline

By January 1, 2021, all public sector organizations in Ontario must have 100% accessible web content, meeting the accessibility requirements of Web Content Accessibility Guidelines (WCAG) 2.0 Level AA.

In this webinar, we will guide you through what you need to know before the deadline arrives, including website necessities, ways to meet the requirements, and creating an accessibility playbook to ensure your team is compliant by 2021.

Thursday, February 20, 2020
1:30 p.m. – 2:30 p.m.

Click Here to Register

Share

Announcement – New Online Training Program: Lean for Municipalities White Belt

Leading Edge Group is excited to announce the launch of an online Lean for Municipalities White Belt training program.

This program provides a basic introduction to Lean thinking and how it can be applied across the municipality. Upon completion, participants will recognize the relevance of Lean principles and core tools and techniques as they apply in municipal environments as well as identifying specific processes in their organization where they see an opportunity for improvement.

Volume-based corporate rates are available upon request.

Get in touch to discuss any queries about the program or to enrol and arrange payment: https://courses.leadingedgegroup.com/lean-municipality-white-belt/

Share

DRONE Survey Application Case Study

Canadian UAV Solutions

Unmanned Aerial Vehicles (UAV) provide a safer and cost effective alternative to many Municipal applications such as:

Urban Planning and Corridor mapping, Road, Rail, and utility inspections, Environmental, and Landfill monitoring, Zoning And Bylaw compliance, Natural Disaster assessment, Flood Plain Mapping, Municipal Drain inspection and planning, Pre-construction planning, Construction project monitoring and tracking, Asset Management data collection and more.

Here’s a Canadian UAV Solutions Case Study:
Bay Sands Subdivision Drainage

Client:
Paul Hauser
R.J. Burnside and Associates Ltd.

Scope of work:
First phase: 80 Hectares, Orthographic Image 5cm, 3m DTM, 1m Contours
Second Phase: Additional 35 Hectares tying into first phase, Orthographic image 5cm, 3m DTM, 1m Contours
Purpose:
To identify drainage and topography for a new subdivision in Wasaga Beach.

Conditions and Requirements:
Large swaths of the survey area were heavily wooded or swampy wetlands, causing issue with accessibility and reliable survey information.
Accuracy requirements were +/-10cm on bare earth and +/-30cm in wooded/wetland areas.
(excluding bodies of water)
Previous survey crews had mapped a wooded area trails the year before,
Our survey was required to tie into past survey crew’s calibration points,
As well as embed their 150 survey shots into the final model.

First Phase Methodology and Timeline:
2 Aerial surveyors were deployed with an eBee+ RTK and R10 GPS.
Crew laid 20 aerial ground control points, distributed throughout the survey area.
Shots were calibrated to previous survey crews’ controls.
15 were used in the model, with 5 as check points.

Approximately 4 hours to lay and mark targets. 
2 flights were performed by a Fixed Wing UAV, data collection took approximately 2 hours.
Final 2 hours for target and equipment clean up.
Field work was completed in about 8 hours, or 1 work day.

Processing took a single GIS Photogrammetrist 4 days to build, edit and QA/QC the 3D model.
The first phase was completed in less than a week, approximately 5 business days.

Second Phase Methodology and Timeline:
After speed, accuracy, and price of first survey, R.J. Burnside was able to commission an additional area to be surveyed.
2 Aerial surveyors were deployed using a Phantom 4 RTK and R10 GPS.
10 aerial ground control points were laid throughout the area.
Calibrated to our own controls from phase 1.
6 were used in the construction, 4 as check points.

Approximately 2 hours to lay and mark targets.
2 flights were performed by a Multi-Rotor, data collection took approximately 1 hour.
Additional hour after data collection to clean up equipment and targets.
The field work was completed in half a working day.

Processing, editing and QA/QC was completed in 2 days by a single GIS photogrammetrist.
The second phase was fully completed in less than business 3 days.

Summary:
We were able to provide accurate data where it was near impossible to obtain with a ground crew.
Was done in a similar amount of time as a standard ground survey, however the number of crew required was significantly less, and thus reflected in considerable savings. (enough to extend the survey area)
QA/QC reports a RMSE on check points found on bare earth and wooded areas no greater than 6cm on the Z and 3cm on the XY, well within specified accuracy requirements.

Testimonial
Paul Hauser – R.J. Burnside & Associates Limited
“A few years ago, Burnside decided to explore the potential applications of a Drone Survey. We contacted Canadian UAV Solutions to do a pre-construction scan of a project which was about to get underway. Within about a week we had our topography and site imagery from the day of the survey. The topographic information was very dense, which provided our engineers ample data to produce an accurate drainage plan. A normal ground crew would have struggled getting GPS lock in this dense forest, and cannot provide the imagery data which has been useful to identify feature locations.
Since then we have used Canadian UAV Solutions for various municipal construction projects and plan to explore drone applications further.”

Should your Municipality be open to exploring a more efficient mode of data collection, contact Canadian UAV Solutions today, and we will be happy to answer your questions or provide quotations.

 

Share

Grant Funding Opportunities for Canadian Municipalities

The PSD Research team will provide an overview of grant funding opportunities for Canadian municipalities on a monthly basis.

Each month we will highlight any grants with an approaching deadline and/or ongoing grant programs. Please join us to find out about grant opportunities for your municipality!

One week before each monthly grant funding webinar, the PSD policy team will update registrants on which grant applications will be covered that month.

UPCOMING SESSIONS
March 12th, 2020
*NOTE* Each session date is available at 1:00pm – 1:20pm ET

Click Here to Register

Share

Grant Funding Opportunities for Canadian Municipalities

The PSD Research team will provide an overview of grant funding opportunities for Canadian municipalities on a monthly basis.

Each month we will highlight any grants with an approaching deadline and/or ongoing grant programs. Please join us to find out about grant opportunities for your municipality!

One week before each monthly grant funding webinar, the PSD policy team will update registrants on which grant applications will be covered that month.

UPCOMING SESSIONS
February 6th, 2020
March 12th, 2020
*NOTE* Each session date is available at 1:00pm – 1:20pm ET

Register Here

Share

Moving to an E-Agenda System

Are you thinking of moving your board, committee or municipal council to an electronic agenda meeting management system?  Do all the different solutions, features and change management involved have you feeling overwhelmed?  Let’s discuss the things you need to consider before you make the change.

Join Debi Wilcox – The Meeting Guru – for this  30 minute Meeting Management Speaker Series webinar on December 11, 2019 at 2:00 pm ET.  Don’t worry if you can’t make the live webinar, it will be recorded and accessible afterwards using the event link.

In this session, Debi will cover:

  • what exactly is an e-agenda meeting management system
  • is an e-agenda system right for your organization
  • what features to consider to meet your needs
  • what you need to know before you start an e-agenda project
  • transitioning from one vendor to another – handling the change
  • how to successfully communicate and launch your e-agenda project.

It’s all about Making Meetings Simple!  Debi will provide you with some valuable tips to help you out.  If you would like any questions answered during the session, just send Debi an email prior to December 11, 2019 to [email protected]

Learn More & Register 

 

Share

Service Delivery Reviews 101

The Province of Ontario recently announced they will be partnering with municipalities without pursuing a top-down approach. (a.k.a. not proceeding with regional restructuring). 

Instead they will be providing municipalities with the resources to support local decision-making with additional funding of $125 million through 2022-2023. The funding will help municipalities conduct service delivery reviews, implement recommendations from previous reviews and undertake a range of projects such as IT solutions or process improvements.  The Municipal Modernization Program is application-based and all applications will be reviewed on a case-by-case basis.  

Why?

Well, over time, as municipalities and the needs of their citizens change, some services that have historically been provided may no longer be needed, or perhaps there’s a better way to deliver them.  Often times a review of the service is necessary to address budgetary pressures or to improve efficiencies and practice fiscal restraint.

As a result of the recent funding announcement, over the next while many municipalities will be engaging outside professionals to work with them to conduct service delivery reviews. Due to the level of detail and analyses that takes place with these reviews, municipalities often engage a knowledgeable, experienced, objective third-party to guide them through the review and to remove any bias or perceived bias with the evaluation process. 

Even though there are many consultants who can provide quality expertise it’s important to have a basic understanding of what a service delivery review is, its purpose and the work and analyses it will encompass.  

What is a Service Delivery Review?

A service delivery review is a systematic review of municipal services and programs to determine the most appropriate way to deliver them. 

It focuses on setting priorities and where possible, finding new, more cost-effective ways to deliver the services the municipality has determined it wants or needs to continue providing.

A review of local services and programs can be undertaken to improve a current service, meet new service demands and/or maintain a current service by finding efficiencies to reduce the costs of delivering it, for example.

A service delivery review is a rigorous evaluation process that ask questions such as;[1]

  • Do we really need to continue to be in this business/service?
  • What do citizens expect of the service and what outcomes does council want for it?
  • How does current performance compare to expected performance?
  • How is demand for the service being managed?
  • What are the full costs and benefits of the service?
  • Are there alternative/better ways to deliver the service?

There is a role for staff, Council, citizens and other stakeholders during a service delivery review and each should be asked these questions.

Service delivery reviews are labour-intensive, so identifying up front the staff with the range of knowledge and experience and the resources necessary for the review, is extremely important to its success. Typically, this will be the staff who is familiar with the operations of the service or program being evaluated.

The review will look to see if there are internal improvements that can be made or if there’s a need to investigate other methods available to deliver the service/program.  For instance could the service be outsourced more cost-effectively than trying to deliver it in-house, could staff receive quality training digitally rather than travelling to classrooms, is there a different bill payment solution to use, etc.?

Council has a critical role in representing the public and consider the well-being of the taxpayers by determining which services the municipality provides, as well as providing direction on the  specific outcomes or deliverables they want the review team to achieve.

Summary:

This is a very brief, high-level look at service delivery reviews. The Ministry of Municipal Affairs has a great online resource, “Making Choices A Guide to Municipal Service Delivery Reviews for Municipal Councillors and Senior Staff”, that sets out a six-stage approach to service delivery reviews.

The full guide was invaluable to me as the first CAO of a newly restructured municipality who was tasked with the responsibility of reviewing the services and programs of each of the five former municipalities and assessing whether they were still relevant in the new municipality and/or if there were better more cost-effective ways to deliver them.

Yes as mentioned, service delivery reviews are labour-intensive, but they are also an extremely interesting challenge – and a process, I thoroughly enjoyed.  When you open up your mind to thinking outside the box and adopting new ways of doing things it will save the municipality time and your taxpayers money.  And that’s rewarding!

One Final Word

My article just wouldn’t be mine without including a small plug to remind municipalities that over this past year, we have added more professional members who offer a wide variety of amazing new and innovative products and services that can help you achieve those efficiencies directed by the Province.

Why not search muniSERV for the service you’re looking for?  You’ll be amazed at some of their offerings!

You may even find that consultant who can help you with your service delivery review! 

Susan Shannon is the Founder & Principal, muniSERV muniJOBS

Susan can be reached at [email protected]   855.477.5095

[1] A Guide to Service Delivery Review for Municipal Managers, Ministry of Municipal Affairs

Share

Free Live Webinar – Understanding the World of Change

Understanding the World of Change – free live webinar

Friday, Nov 8, 2019 – 12pm Mountain / 2pm Eastern

Change Happens! 
But leading change well is an expert skill that few have mastered.
Explore what inspiring leadership looks like in today’s complex and rapidly changing world.

 

Presented by Kerry Woodcock, Change Leadership Coach

Register Here

LinkedIn / Facebook

Share